Comfort Inn & Suites Phoenix North / Deer Valley

Staff was super friendly and so helpful, the night counter lady was professional and went out of her way to accommodate our family! If I remembered here same I would give her a big thumbs up from The Perry family! It was only her 3rd night working and handled a huge soccer team, a brain storming team from NAU along with having to conduct regular business! Give the lady a raise 👍 enjoyed the gym also

If I had to complain about anything it would be the room keys, kept deactivating, but had it near my phone, so I’m sure it was partially our fault 🤪

We really liked most of everything about the hotel. Staff and house keepers were friendly, especially Paula 🤗!!! We spoke with her the night before and got to interact with her the night of our arrival. She has great customer service and is very sweet. Seemed kinda shady at first but, Overall it was a very comfortable stay.

Things we didn't like is that there are a lot of bums/homeless people and people as you could possibly call "working the nights on the street or in motels/hotels. That's a big turn off. We did only witness one incident in the parking lot. Some of the people that are living/staying there for long periods of time are not very appealing on self care and appearance. That alone gives the hotel a bad look. Sometimes your room key gets deactivated so make sure it's not near any credit cards or near a magnet that is possibly on your phone case.

The staff here was exceptional!! They were all so friendly and helpful! We originally booked for one night just to check it out and if we liked it we would continue our stay, if we didn't, we were going to move on. Well, we continued our stay for almost another two weeks. The breakfast was awesome every morning! We did have a slight issue with our bathtub draining, but we mentioned it to the staff and they fixed it promptly! And as an added bonus, the longer you stay the cheaper the rooms get, which was cool! All in all a great place for the value and we would definitely stay there again!!

Staff was super friendly and it was nice to take a hot shower after a long day. Very quiet and the beds were really comfortable and clean.

Carpets. They really need a good steam clean. My new white socks were black from walking around on the carpet for the night. Only other complaint was lack of light, hard to see doing makeup.

The management and all of the employees special exception to the front desk they're wonderful. They help me stay as comfortable as I could. Their moments of assisting others and and myself, made me want to book another 3 days stay. With all that's been going on in the world and our extreme heat weather that is beyond control the people at the Comfort Inn tied to make us as comfortable as possible thank you

Well I just like to stay at this time at my check in there was no maintenance on duty and I was too worn out to change everything with that being said. I had problems with the air conditioner, with extreme heat advisories in Arizona God I needed the air. problems with my door handle, they were very grateful that I let them know. Front desk issued immediately in repair orders.

It was great! The waffles were my favorite! I love that you had eggs on the third day. It switched up everyday, fruit some days, eggs and sausage. Warm and fresh!

I had cold water for the 3 day stay. No warm water at all. Luckily it was hot out

Staff was nice, friendly and helpful. Room was clean and a good size. The complimentary breakfast was a good bonus.

The beds were too hard which made it uncomfortable. the shower/tub was weird. It wasn't flat. It had a "V" feel to it which made it more slippery than a flat tub. Thank goodness for the handrails though!

We liked the convenient location right off of I-17. There were plenty of fuel and dining options nearby.

This isn't the hotel's fault, but we did notice that there were some homeless people wondering outside in the area. None of them were on the hotel property. We had to ask to have our room cleaned on day three of our five day stay. I wish they would have given us another bottle of shampoo when they cleaned the room. But, this was very minor. I am sure of I asked for one they would have given me one.

The room was a generous size and the bed comfortable.

Terrible location. The shampoo was pretty awful. The fitness room was never serviced. I had to ask for hand sanitizer and disinfectant wipes twice.

the food, the service the cleanliness and the staff was awesome.

I didn’t like the fact that me hot water went out them I called twice for it to be fix no one showed up both times but it was okay cause it was my check out but other than that my stay was beautiful