Hyatt Regency Scottsdale Resort and Spa

Could not get into breakfast. Too crowded so we left property.

Need to open other restaurants if they’re allowing more people to stay now (covid). Could not get into restaurant for dinner or breakfast and couldn’t find a table to listen to the band.

Breakfast: The restaurant was open & it was great. The bar was open. Patio access with fire pits from Bar. Grounds were awesome with pool and golf course view. Parking was included Felt good to be out of locked in state.

The usual delayed check-in. Was promised premium upgrade room. waited 2 hrs and finally told room still not ready. staff had gone home. They had similar room with 2 Queens instead of King; somehow this was more expensive but they comped us the difference plus $50 credit in the resort. Having to check later than you arrive reduces value of stay.

I loved the bikes, swimming pool, rock climbing wall, fireworks, and how attentive all the staff were. Specifically a male staff who stood out because he knew every single guest and why they were at the resort, he was always there when we needed something his name is still a mystery, but he was brown, short Blk hair and amazing!

My mom and I are very big coffee drinkers and the coffee on the property was disgusting, we would have to to go out of our way, leave the property to go find decent coffee. I recommend a mobile company called Ezpresso to go on site in the am for your guests because that’s unacceptable!

Everything was great! The hotel and grounds were beautiful. The staff was very friendly. The location of the hotel was so close to so many great restaurants and shopping. Parking was very easy. The food was good.

The only thing that bothered us was the lack of privacy on our balcony. We couldn't enjoy sitting outside because the people in the room next door were always out on their balcony and the only thing that divided us was a trellis and you can see right thru it. There was no privacy.

We enjoyed the adult pool very much. Also enjoyed the breakfast and Spa! Workout facility was also very nice. My son was a little disappointed not able to golf at the property…no times available. Bell men were very helpful with bike rental..always extremely helpful!!

No tee times available for golf.

As a return guest, I was pleased to see that most facilities are still good. Great pools, lovely garden courtyard and scenery. Bedroom fine, as expected.

Restaurants very limited. I’d suggest a more international menu and some interesting alternatives to eggs etc at breakfast. Bars close way too early. 9:30 pm and everything shuts down.

I loved the room and bathroom. The first room I was given had several large dark spots on the floor. I asked for a different room. The other room was excellent.

The first room had several hand sized soiling of the carpet. I thought was bad to give a room with spots on the floor. I’ve been to much lower priced hotels without spots at all on the floor. Also the food places were not available all the time. I thought the good places would have more choices. Some of the food was bland.

The resort is large and family friendly. It caters to both adults and children. We didn’t bring our kiddos on this trip, but we will next time. I love that you could cast your electronic device to you room tv. What stuck out to me the most was the amazing and friendly service from all the staff. Every single person was so kind and positive. They were amazing. I also loved the live music and the general feel of the lounge in the evenings

There’s many pools. I wish there were a few more hot tubs. We stayed at the resort in February so the weather was sunny but not warm. The one hot tub out of the spa was often crowded. It would be nice to have multiple to use.

Beautiful, inside and out! The pools were amazing. The cabana service was impeccable. Canyon suites have a private luxury feel with friendly hospitality. We totally loved it. The room and bath were so big and comfortable. Thank you.

Nothing

The food was excellent. The staff was really accommodating.

The TV in the bedroom did not face the bed. We asked to be switched to a room that had a bed facing tv. I would recommend that if you book that you request at the booking time for a TV that faces the bed. The TV that does not face the bed does not pivot.