The location was fantastic. Right in the centre of Scottsdale old town, with the huge Fashion Square Mall just over the road and lots of places to eat and drink. Our one bedroom apartment was far better than we expected with a spacious and light feel, the bedroom was large with a walk in closet. The bathroom had excellent water pressure for the shower. The kitchen had a full size oven and hob, a separate microwave and a large fridge/freezer. We were issued full instructions just before our arrival which initially seemed very complicated but actually it was all very easy. Parking is available but you must book ahead of your visit and there is a charge.

Just a couple of observations, there were very few glasses available in the kitchen cupboards. No cutlery basket in the dishwasher. And I really do feel a bigger duvet should be on the king size bed. It was just big enough to lay exactly on the top of the bed. Also, bigger pillows would be more comfortable, they seemed very small.

Ideally located across from the Fashion Square, this short-stay rental place has everything one needs. Besides a well laid out apartment, you have a great gym and nice outdoor swimming pool inside a courtyard where you will find gas bbq as well (free usage) There are multiple workspaces with all the facilities you can imagine for those working. There is even a conference room for a bigger crowd. On the fifth floor is another entertainment room with a sun deck. Even though you will have minimal contact with the staff, they are always there to help you. We did not have to use the lockbox system to obtain our key. Susan helped us with the check-in and out process. She is a star concierge. The apartments have all the facilities that you need in an apartment. The washer and dryer allow you to travel light as you have them right at your fingertips in the apartment (we took some of those washing sheets in our bag from home) You can walk to the old town in minutes, but if that is not what you want, an Uber costs $5-7. When you are lucky, Uber sends a Waymo driverless car. The first time, it is getting used to, but after that, you do not want anything different. In the Old Town of Scottsdale, you will find many food options. No one will leave hungry or feel left out. When you stay longer and like to do supermarket shopping, you have two options nearby. Sprouts is a more exclusive one and is about a 10-minute walk away. Alternatively, you can go to Safeway, which is maybe a 15-20-minute stroll away. Next to Safeway is Randy's, probably one of the better, down-to-earth breakfast and lunch places. Even though Fashion Square is an excellent shopping place, get to Kierland Commons. You will find more locals here and might even catch a celebrity. Scottsdale is not poor, as reflected in the shops and restaurants you will find here. Be smart and check out fo the Happy Hours. This can save you a ton of money.

everything but check in process

CHECK -IN process was not user friendly...Lack of communication , we arrived after 11 pm because of late flight and rental car pick up ..every communication was by text and it took quite long to get the answer. Specilally for seniors it was very COMPLICATED, why they have DEPARTURE DATE ...while CHECKING -IN, no one has that , it should be arrival date, than many times they asked the ID, it should be done in advance. WE HAD TO WAIT IN COLD WEATHER FOR all these long complicated process.. not easy, THERE IS NO ONE TO TALK TO... Also at the desk no one picks up the phone...communication should be easy.... LOVE the place, it's beautiful, It should be AS EASY AS CHECK OUT. It was excellent . WISH you have CHECK-IN PROCESS more easy and user friendly.

Loved the location - a one bed condo right on the waterway for walking/running/doggies walking distance to Old Town, multiple restaurants and a good mall right across from us The concierge were very helpful with the multiple apps needed to stay at the property The amazing pool and gym were on our floor used them several times Parking right in the building

The apps were a wee bit challenging at first my only criticism was Booking.com is not available to speak to directly, I tried texting, emailing, etc. During my my stay my mother passed away suddenly and I had to depart early and I had hoped for some flexibility on this. I never heard from them and is was disconcerting.

The place was large and clean and thankfully (as I was a bit too close to the pool, so my place was not that private), there were lots of different seating areas on the property to go hang out vs. the place I rented for the week. And I liked that it was walking distance to everything (like Old Town, restaurants, grocery store, the health and wellness spa I was going to, etc.).

While it was by the pool, it was a bit too close to the pool (which the pool area is very small); so not as private as expected, so that was a bit disappointing. Also, it was nice to have a washer and dryer, however there was really no laundry detergent to utilize it. And, don't get me started on how bad the items were in the kitchen (like the sponge) and 2 days of coffee (for a 7 day stay) and very minimal dishwater, etc.

The apartments are attractive and very clean. Reasonably well stocked. The common areas are modern and inviting, also very clean.

This is not a conventional hotel, so don’t expect staff. Check in and check out and parking are basically done through apps and managed electronically. Having said this, there is a staff person at a front desk who is obliging. While the location is generally good in terms of easy access to restaurants, shopping, old town, the “waterfront”, the building sits on the edge of a very large fenced off construction site. Not a particularly attractive view.

We really did like everything about the place and would stay again. Like the convenience, gym, and quietness.

We loved the location and the room was good. The outlets on the island (kitchen) did not work. We put in a ticket but no one responded. Also, every time I used the toaster the smoke detector went off. I had to open the patio door. The faucet in the kitchen only sprays water all of you and you could not change it. I will have to go back and look if booking had stated we had to pay for parking too

Beautiful apartment complex and unit. Very clean. Quiet. Safe parking. Nice jacuzzi. Washer Dryer. Large bathroom and kitchen. TV. AC worked well. We walked across street to large Fashion Square-huge , fancy indoor mall.

Vacant lot next to complex at main road frontage with ugly orange tarps falling off the fence. Looks like construction will happen there. No sidewalk from complex to main roadway. Parking garage was separate fee $25/day but safe and secure. I thought the Ad said parking included. The bedroom mattress needs a cover for cleanliness between guests and dust mites. I was surprised it was not covered. The fitted sheet was too loose, would come off at corners and mattress was exposed. House Keeping should know better. The couch is not comfortable ( small, hard).

The front desk staff was amazing. We will consider staying here again. Close to shops.

A noisy neighbor having sex. The walls are thin. A quagmire for hallways.

The apartments at Sentral are very clean, sparsely decorated but perfect for a group who is in Scottsdale for the activities, not lounging around. The staff working the front desk are super friendly and helpful. They saved us from a key fob that had not been programmed correctly.

The key fob situation was a little ridiculous. We ran into another couple who said they’d been staying a few days and it was unreliable. It’s great to have strong security in the building, but the need to use the fob for any doors, the elevator, access to the unit means it has to work 100% of the time. Sentral has hopefully fixed the situation by the time I’m writing this review. :)