Lovely resort, and super comfortable beds. Great dining, pool, and fun entertainment. Nice for solo, family and friend or business travel. It is so pretty, and you can walk to the best dining and shopping in the city, or they offer a free shuttle. Nice walking or biking path close by along the canal if you like to exercise. Highly recommend, I’ve been coming here for years.

The room was rather dimly lit. The pool area fills up so get there early! Not a huge fan of the kid friendly pool as it has sand and some debris from surrounding trees but that’s getting picky.

Wonderful location to everything in Scottsdale. The grounds of the hotel are also beautiful. The lobby and restaurant are gorgeous. Canal club food was delicious. The staff were all very polite and helpful.

The pools were full of debris the entire trip. One of the pools was closed for the day during the trip as well. This was rather disappointing as the larger pool was one of the reasons this resort was booked. Also I didn’t love that anyone could walk in through the lobby at anytime and have access to the entire hotel grounds other than the hotel rooms. Lastly, we had an early morning flight, and there was no one up at the front desk, which given the fact that the doors were all open, but no one was around was a little frustrating and disconcerting.

This hotel is beautifully designed and very clean. The rooms were comfortable and modern, as well as clean. We spent a lot of time at the pool, where there was a poolside bar and where we were able to order food poolside as well. We also made plenty of use of the free shuttle that was offered (it runs on gratuities)

The restaurant was nice, however, there were a few times where we waited a long time to be seated and then to have our orders taken even when it wasn't busy. Additionally, on the last day, we came down from our rooms for brunch and were turned away because they were "fully booked" with reservations from people outside of the hotel. We understand that the restaurant is open to the public, but hotel guests should always have priority - even if it means a reserved section. We ended up sitting at the open seating on the patio, but this wasnt offered to us, we asked about it ourselves to try and accommodate ourselves having a meal before we left for the airport.

This hotel is beautifully designed and very clean. The rooms were comfortable and modern, as well as clean. We spent a lot of time at the pool, where there was a poolside bar and where we were able to order food poolside as well. We also made plenty of use of the free shuttle that was offered (it runs on gratuities)

The restaurant was nice, however, there were a few times where we waited a long time to be seated and then to have our orders taken even when it wasn't busy. Additionally, on the last day, we came down from our rooms for brunch and were turned away because they were "fully booked" with reservations from people outside of the hotel. We understand that the restaurant is open to the public, but hotel guests should always have priority - even if it means a reserved section. We ended up sitting at the open seating on the patio, but this wasnt offered to us, we asked about it ourselves to try and accommodate ourselves having a meal before we left for the airport.

We liked that it was close enough to old Town Scottsdale and walking distance to everything. It was really nice facility and the staff were nice. Bar area was kind of small but over all nice weekend for us.

The only thing we could think of was there should be no mini bar in the fridge so we could of used it to keep some of our beverages cold like water or soda, the pillows were really flat.

Pools were great, good size and bar service at adult pool. Really lovely landscaping with several oasis to relax on a hammock or the waterfall pond. The lobby is expansive with well designed couch/seating areas and tables for working. Servers available for bar/menu service. The lobby becomes an upscale scene in the evenings. The Rooms are a good size and the Adirondack chairs on the large decks are perfect after a day of shopping! Service is top notch on both stays here, as soon as you drive up an attendant greats you, and assists with luggage at check in. .

Set up at pool. Chaise lounges WAY too close together, and made it more of a party atmosphere in the late afternoons, then relaxing. However we did our pool time early on both stays here due to the HEAT! But I could see folks renting cabanas could be upset paying to sit on top of someone w/ no privacy. The gym is way too small and needs a facelift.

Staff was excellent. Helpful, professional, friendly. The food at the restaurant was stellar, both dinner and breakfast. The room was very quiet and the beds were super comfy. Spa services were great. Loved the Havana-inspired theme throughout the property.

The bathroom towels could use an upgrade. Water pressure in the shower was quite low. The exterior rooms have views of the parking lot, so opt for an interior room if possible. Unfortunately the restaurant was having some work done so it was a limited menu, but the food we had was excellent.

The are complementary rides within a radios of 3 miles from the hotel which was great. The room was clean and specious. The lobby is very nice and the service was great.

the Wifi didn’t work at all (not in the room or the lobby). Also the breakfast at the hotel’s restaurant was mediocre.

The Boho vibe and beautiful attention to detail.

Wouldn't change a thing... Except if you have three adults in your party, you would think they would provide 3 of everything i.e. coffee cups, wine glasses, robes, etc.

Very cute hotel with nice amenities and atmosphere, convenient location, great staff

rooms were clearly old although updated so the electrical was a little wonky. There were also a lot of mosquitoes so that we couldn’t enjoy the room patio area