renovations were nice.

wasn’t told the restaurant was open so we figured we had to drive out and get food. found out when we checked out that there was a functioning buffet/restaurant.

We had a double queen room, was reasonably spacious, beds were comfortable and the room was quite warm. our room was in the renovated section so everything was fresh. The hotel is in great proximity to Knotts Berry Farm (5min walk) and a 15 min drive to the Disney Parks. The free hotel shuttle to the Disney parks was a nice touch. Buffet breakfast was nice - cereal, baked goods, fruit, eggs, bacon hash browns etc.

The hotel is undergoing renovations at present and it was disappointing the Amber Waves restaurant was closed for lunch and dinner. We could hear guests outside in the pool throughout the night and walking / talking in the hallways outside our room.

Very spacious hotel. Everything is big - the room, beds, counter space, pool. It was recently renovated so everything was clean and updated. The staff were all friendly and polite. The pool and hottub are amazing, go early in the morning right when it opens at 9am to get the place all to yourself! Location is perfect if you are going to Knotts Berry Farm Park (literally 5 minute walk right next to the hotel).

The gym was okay, it could use some TLC and upgrades but it was functional. The sauna and steamroom were available but didn't seem very inviting so it would be nice if the hotel could spruce those amenities up a bit. Unfortunately we were also next to a room with a family so could hear children screaming at night and in the morning.

We liked how it was next door to Knott’s Berry Farm, as that was our intention of our trip. Staff was accommodating and the pool area was great for our two little ones.

We didn’t like the current construction that was going on. Although it did not make a direct impact to our stay, we’re not sure if that had anything to do with the bathroom sink regurgitating at night (the sound was as if water was going to shoot out of the sink, like if it was backed up). We also didn’t like how the last morning that we were there, there was a sewer smell coming from the sink and it permeated throughout our entire room. *thankfully, the front desk attendant on shift that morning switched our rooms even though we were already going to check-out that day.

Spacious room with a big comfy clean bed. The room and carpets were very clean. Nice big TV. I liked having a work space that wasn't facing or against a wall. I loved the brunch at Mrs. Knott's restaurant, I was not aware of the option for a voucher but it was worth paying for anyway.

more than 1 cup of coffee would have been nice to have the option and with more choices to add in the coffee (i.e.: flavored creamers) I would have liked a microwave. I only had a very small trash can in the bathroom so I had to use one of my grocery bags.

We ordered breakfast for room service and it was convenient and delicious. We arrived late the night of our check in so we appreciated being able to leave our breakfast order and hang it on our door and delivered the next morning. The large pool and splash pad were wonderful. Our little one really enjoyed it. The convenience of being able to purchase theme park tickets was also really helpful. Location of the hotel was amazing. It made it easy for us to walk to and from to the park and nearby shops.

While we really enjoyed the location, amenities, and friendly staff there were a few things that we felt would have been helpful for the future: 1) when we ordered room service for dinner, unfortunately our meal arrived a little over 2 hrs later. By that time we were more sleepy than hungry so we ended up eating it cold for breakfast seeing as so there’s no microwave to heat up our food in the room or common area. 2) There is no fridge or microwave in the rooms. This would have been very helpful for our family especially with little ones that often need things either chilled or warmed up.

Really friendly staff , right next to the park … just Uber yourself to the gate if you’re lazy to walk . Warerpark is fun but ppl are thieves and staff won’t help you . However hotel is a lovely experience and great for kids 10 and under . Your teenagers might get bored but who knows . Great breakfast items to choose from ( still hotel flavor but what can you do ) bagels are always good and so is some OJ . Would love to come back again

The bed was super comfy! The pool area was nice. Our kids and grandkids spent a lot of time out there. so fun!

We had no idea the hotel was under renovation with no restaurants available. We had all out grandkids and it was a lot to take them to the park to eat vs just in the hotel. Wish your website noted that in advance. Your carts to take bags to the room were wonky. Wheels didn't turn right, felt flat and was wobbly. You should check that out.

Super close to Knotts which was great. The pool was fun for kids. The room was clean and fairly comfortable.

My biggest complaint is that there was only 1 tiny trash can in the room. Super easy to add another, slightly bigger one. Also, the fridge was really small. Barely held anything. Other than that, everything was great.

Philepe was amazing! During our visit he was so helpful preparing the ball room for our events to serving at the banquet The facility was very nice and clean

The beds are hard and not comfortable at all. Also, dont forget to read the fine print you will pay $10 a day for parking even if you are handicap