Everything went great from the start of booking, it was easy and convenient! The hotel was super cute and clean. I could literally see my reflection in the floors they were so shiny and clean. All staff was so polite and helpful. The food and drinks were amazing. Room service was bomb! The pool and spa was amazing even though it rained I still used it. And last but not least the room was so beautifully decorated and clean. I took so many pics.

I could make something up but everything was on point! The only thing I could think of was maybe more food options for the continental breakfast.

What a beautiful, warm space! the front desk staff were friendly, professional and so accommodating. I wanted to check in early after a full morning of travel and I was given options to accommodate me and I was in my room in no time. They have no idea how grateful I was!

This is not important but they could improve their TV cable situation, it was not user friendly at all. Its a very small thing but I was looking forward to down time especially because it was pouring rain the weekend I was there and I was disappointed to not have the opportunity.

Me and my family had very warm and friendly experience, this small intimate hotel is nestled in this quiet neighborhood in Burbank, and is just what you need after long days of site seeing and fun filled days at universal studios. Everyone the hostess at the front to James at the bar to help relax in the evening was awesome. I would definitely recommend this boutique hotel when your in town or near by. I didn’t have any small children but that would be the only negative if I did it’s not really for small children or anything in the area for them.

I didn’t have any small children but that would be the only negative if I did. It’s not really for small children or anything in the area for them.

Breakfast was an expected continental breakfast with a good variety. It would be nice to have other bread selections besides bagels. Whole wheat, sourdough or English muffins. I really appreciated the availability of bottled water.

The coffee is on the lighter side. I prefer a French roast or another dark roast with more body.

We only stayed for one night but it was a great experience. The staff were beyond accommodating, friendly, and welcoming. Valet was quick, the rooms were sound proof because we didn’t hear anyone out in the hallways or out by the pool and our room window was right next to the pool and spa. I will definitely be back!

The rooms was beautiful I just didn’t like how hard and springy the bed felt.

This hotel is within a short distance of my son's home and is super convenient to that purpose. I was only in for one night but the room was comfortable and the hotel staff was super attentive and congenial. The continental breakfast was a great way to get started. The coffee was excellent which is also true of the coffee provided in the room. I also enjoyed the art work throughout the hotel. Great photo shots of Burbank's storied past along with a unique horse sculpture in the lobby!

I need more time to evaluate the full amenities offered.

The hotel is beautiful and has a boutique feel to it. It is in close proximity to my apartment, so it was perfect for my family when they visited. There were many amenities (thought bicycles were a very nice touch!) and it felt very luxurious. Super safe neighborhood and access to Vons and many restaurants in addition to being in the he cross section of many neighborhoods.

The hotels decoration is very nice. Food is very good. For my purpose very convenient. The service was very welcoming and nice.

What needs to be improved is cleaningness, I could see food on the carpet, also the washbasin area evidently was not well cleaned.

Honestly, this was the most accommodating and friendly staff I have ever experienced! Every employee went above and beyond to help. they were all talkative, genuine and so nice! we ordered breakfast in bed both days and it was perfect. The first night, we needed to fill out the form for the morning breakfast but there wasn’t one in the room. We called the front desk and they brought a pen in less than 5 minutes. The valet employees were incredibly nice and quick! We had a drink in the bar and the bartender was super talkative and hilarious! The room was clean, completely remodeled and seemed fairly new. this was definitely the best hotel experience I’ve ever had and would highly recommend staying!

Nothing! Highly recommend.

Friendly staff Clean rooms great location for restaurants and only a short walk to WB studios

No water fountain so although the hotel provided water bottles there was far too much plastic being used - simple solution would be to install a water fountain. much more cost effective and far better for the environment. Rooms could have been closer together