We traveled from the east coast to San Francisco for a family reunion to celebrate with my mother-in-law her 95th birthday. Imagine with all the activities, we needed a place where we could relax in our own secluded setting. Furthermore, we wanted the convenience of being a close distance from SFO airport, due to our flight being early in the morning. The place is excellent. It does have the feel of a business hotel, however the staff is excellent and make you feel at home. The rooms are spacious and well-appointed. The bed was wonderfully comfortable, and the suite had a small sitting area, and we had a garden view. The bathrooms are spacious and in general the whole suite was exceptionally clean. In San Francisco you always must take into consideration access to parking spacy if planning to drive. The property has plenty of space and for a low rate.

The room is comfortable and spacious. Same with the bed. The staff was very pleasant both times we stayed, and were very helpful. There is an extra fee for breakfast, but it's very much worth it to pay for with the room as paying later will cost a lot more.

The walkway between the hotel and the restaurant just next to it needs more lighting, and a guard at night. There's a stretch of walkway that is super dark at night with wooded areas where it's easy to hide. If you don't plan on walking to that restaurant then no worries.

All the staff were extremely welcoming and helpful. The lobby is very nice and airy. Our room was very clean and the bed and pillows were very comfortable. We had a lovely view of the bay from our room. Parking was easy to do and fairly reasonable compared to other hotels in the area. It was very enjoyable to walk the scenic bay path right outside the door.

The only thing that was a bit annoying was a noise outside in the evening when we went to bed. It sounded like a loud compressor. The wonderful bed and pillows helped us to go to sleep. Didn’t hear it any other time.

The beds were extremely comfortable and cozy. The view from the room of the bay was amazing, a perfect location to walk and watch the fireworks! I loved the full service breakfast buffet and attention of the staff. I would definaly book this hotel again in the future.

The hotel shuttle driver did not assist us with our luggage and was unfriendly. He didn't seem as though he enjoyed his job. When we got to the hotel, he got out, when into the hotel and never acknowledged us again!

excellent service especially from the Filipino Staff from the frontdesk people and most especially from the rFilipino staff in the restaurant … the facility is overall cleab , bedsheets are changed rveryday . the free shuttle to the airport is a big help if you need access to the BART station …

NOTHING ! for me it was a grest experience - everything was PERFECT … the management should be proud of its staff , especially the Filipino staff whose hospitality is a big come on to your prospective clients/guests

This hotel is excellent and in great location for getting on a plane in the San Francisco airport. Rooms are very comfortable and the bed was great. We will definitely stay here again when we have another early flight.

We booked a water view room, but what we could see was the roof and the area with construction next to the hotel. We didn't really need a view but we thought we would be able to see the ships in the bay.

The view is amazing! Right next to the Bay. Have a view of the Bay but a few office buildings. I love that the Bay Trail is right outside the front door. The elevator works really fast and doesn't make me feel unsafe. I love the ergonomic seat in the King room for watching TV or using computer. The small round table really helps with eating or working. It's fairly quite in the rooms.

I didn't like that they advertise they offer streaming ur mobile device to the TV when that's not possible. The Engineer in charge of this said this location won't upgrade to that feature but other Hiltons offer it. It works with ur laptop and HDMI cable but not cell. I am a Vegitarian and the restaurant has very few items for me. I wish the bed was more comfortable. I wished they would let me know I can ask for a Fridge at no charge. Yet no microwave.

The staffs were very nice and helpful! We borrowed a weigh meter from the front desk for free. They have free shuttle that comes every 30 min and parking for 20 per night.

No fridge inside the room. There was construction nearby and was very noisy starting at 7am. It would be nice if we can choose to have breakfast when booking the rooms.

The hotel was beyond incredible and they provided me and my wife incredible stay for our Holiday Honeymoon, we loved exploring the bay that was super close by and loved how well that the Hilton took care of us especially when they provided us a complimentary bottle of wine and Chocolate cake. Would definitely return in the near future for when we come back to the Bay Area

The staffs were very nice and helpful. We have kept our luggage there for an extra 2 days with no charge. They have frequent shuttle to the airport that comes every 30 min.

It would be nice to have refrigerator inside the room. Some of the charger doesn't work. Hairdryer was too small and not powerful enough.