The Hotel staff were great! Very friendly and helpful.

I asked for my room to be cleaned everyday. For the first two days it was not cleaned. I had to ask for someone to come clean it. Now when I say clean I don’t mean like a deep clean as I can clean up after myself but at least come stock up in toilet paper, clean towels, etc. I had to ask for those myself . After complaining about this the room was cleaned the next day .

Room was big. Beds comfortable. Kitchen functional and well stocked. Breakfast was great, lots of variety. Super nice staff! You need it - you’ve got it!

Bathroom was big but shower was built with half doors so water gets all over the floor.

Breakfast was very good; vegetarian sausage was a nice touch. Rooms are well-insulated against noise. Windows open to allow for fresh air. Property is close to freeway, but not too close. Staff is very nice. Overall, a great facility.

No restaurants within easy walking distance. Fifteen dollar parking fee.

The breakfast was awesome. There was a great variety and my daughter really loved the waffle station. I appreciated the healthy choice and wide variety.

I honestly can't think of anything for you to change. All of the employees we encounterec were very kind and attentive.

Very Clean Hotel, Good breakfast (on weekends they provide wafels), coffee and hot chocolate always available in the reception, friendly staff, great for families.

Nothing .... except the building under construction next to the hotel which make it noisy if the room on that side. Note: You need a car nothing within walking distance (but it wasn't an issue as I have a car).

the gym was very nice the housekeepers were friendly helpful and very nice. the breakfast was nice

we booked a pet friendly room. at check in they added an absurd amount for our pet daily plus an extra non refundable $150 clean fee. And there was no trace of a pet being in the room. I have several vacation homes I rent and understand the nightly fee but this was a bit absurd. the toilet water would not stop running and they were unable to repair. The blinds were difficult to open. they promptly sent a repairman.

Location was great. Breakfast was fine, but would have appreciated more cereal choices, such as granola and raisin bran.

Surprised by $15 per night parking fee for a hotel located in a business park, with plenty of space.

clean and modern decorations. not over the top. very welcoming. we were very impressed with the features!

needed a rope hook by the shower and a shower mat. had to sacrifice one of the towels for the floor. Breakfast eggs weren’t eggs like the picture shows, it’s the powdered eggs… that I was a little disappointed with. parking spaces are NARROW!

Breakfast, location, pleasant staff. Also, I requested a room away from Tech Way and the staff was very accommodating and the room was very quiet.

Out only complaint was that the carpet was dirty (made our socks turn black) and the bathroom faucet water smelled like sulphur. We have stayed at this location many times and, for the most part, it is an excellent property.

Super friendly staff. We came to San Diego to take our daughter to SDSU and they welcomed her with a super nice letter and a beautiful candle. When we had to leave earlier due to the circumstances - they even refunded the day we were not there. Best hotel service that I can remember. Again - the front lady (don't remember her name) on the night of August 19th was an angel. We will definitely stay at TownePlace every time we go visit our kid. THANK YOU!

can't think of anything...