Drinks and app at Shelby roof top was great! A little too expensive.. but great view and good food and drinks. Bfast at Bean bar was pretty bad. The food was not even McDonald's level. Frozen and reheated pre-prepared sandwiches were cold and had to be returned for reheating. They were overwhelmed, understaffed. Coffee order was not done the way I requested it. NEEDS IMPROVEMENTS

Near to the conference venue, convenient, clean & well-designed room. Good gym facilities, & cafe with good coffee Nice rooftop bar No homeless were spotted on my street, so its safe in comparison to the other hotels on union square

More prompt room housekeeping services would be appreciated Next to the road, therefore in the night if you are a light sleeper, there may be some traffic noises

Modern but comfortable. Room was smartly designed. Loved having a robe as standard. The bath products were also very nice. Lovely restaurant and roof lounge on the top floor with a beautiful bar at the lobby level. We loved our stay at Canopy and we'll be back.

The table in our room was pretty beat up but the other furnishings were fine. Would have been nice to have a lounge chair in the room.

environmentally conscious, super clean, modern hotel about a 10-15 minute Uber from popular restaurants, fisherman’s wharf, pier 33 (Alcatraz boat ride), painted ladies. great food & drinks at the rooftop bar, and the hotel gives you a $30 credit for the rooftop bar each day due to some tax fee you have to pay for the city of San Francisco.

Nothing super walkable around the hotel, would need to Uber or drive (minimal parking in the city near touristy destinations). Pricier side, but to be expected in SF.

The location and the facility were good. The room was less than great. No place to sit other than the bed, except for a wacky bench type seat that was unusable. The staff accommodated me with a temporary chair. But still less than optimal.

The room was ok but as noted above it was a strange situation as far as sitting.

Wonderful rooftop restaurant and after hours bar with views and good food, couches and tables for whatever your mood. Great bar and lounge area in the lobby, too, and cute cafe for morning coffee in lobby. Room was small but stylish and spotlessly clean. Had a refrigerator and coffee station. Walking distance to Oracle Park for concerts. Very close to MOMA.

Maybe a bigger room? But really not much to complain about.

Great location across from Moscone. Uber access to rest of city. The rooftop restaurant is suprb and well priced. Convenient cofee house in lobby. Room extremely clean and well designed. Great views from corner room.

$75 parking

The bar, lobby and lounges were beautiful and comfy. The curating of each room was exceptional. Love the attention to detail. The bar tender at the lobby bar was super friendly and made us a great cocktail. The valet was also super helpful and friendly. Loved the staff.

Location, facilities, staff helpfulness/professional approach

Signage at street does not invite checking in to the hotel. It speaks instead to serving only taxis, etc. Once I did park valet was quick to explain and I was able to check in easily.

Beautiful facility, with very welcoming staff. Accommodations were excellent, and staff was very accommodating. The attention to the smallest details in our room and around the hotel were a pleasant surprise. We will definitely book again.