I loved the location. It s very central and I felt safe walking around even at night.

I specifically used the filter for hotels with parking when booking, knowing how expensive parking can be in San Francisco. However, upon arrival, I was informed that the hotel does not have its own parking lot. Instead, they recommended a public parking facility, and I ended up paying $100 for two nights. Be aware of this and factor it into your overall assessment of the hotel

Great location, just 10 minutes walk from Embarcadero BART, MUNI tram and even closer for bus routes. Also 10 minutes from the main Embarcadero Ferry Building and 5 minutes from a Safeway supermarket. Great apartment and very friendly staff. Easy check in and FREE coffee available 24/7.

I've stayed in this hotel a few times, for the following reasons: - the hotel is very quiet (as opposed to many others closer to Union Square, for example) - it's a safe location to walk at night - it's very close to public transportation to/from the airport (bus and BART) - it's very easily-walkable to Market Street and The Embarcadero / Port area - the beds are very comfortable - there's a yoga mat in the wardrobe - there's free tea/coffee behind the lobby area - the restaurant serves a pretty decent breakfast at reasonable prices for SF - there's a really nice rooftop area to relax when time permits - the staff are friendly and helpful

The decor is a little worn, but that said, I'd rather this hotel than many others I've stayed at in SF, for the reasons above.

The location is in financial district of san francisco, in safe area near chinatown and embarcadero. It's walking distance to embarcadero, port of san francisco, pier 39 and fishermans wharf. Easy access to public transport such as bart, metro, streetcar, cablecar and bus. Bart is the efficient option to/from airport with embarcadero station is the nearest one. The hotel is little bit old but still in very good condition. My room was spacious with separate sofa in living room and also complete kitchen such as fridge, microwave, sink and stove. My room also had lovely balcony. I really appreciate free coffee and tea in the common lounge in the ground floor. I love their gym room which is small but complete. Near safeway to do groceries shopping and chinatown to buy some souvenirs. The hotel is clean and well organized, i can keep my luggage in front desk before check in and after check out. Shout out to Marie in the front desk, she's very helpful and friendly during my stay.

Can't think of that

Loved it. Comfortable room except the shower took about 4 minutes to get warm, so I had a routine of walking in the room, turning the shower on and then turning the tv on, getting undressed and using the toilet first. Then it was ready. Nice touch with the fridge and coffee facilities. Look, SF is a rip off for hotels, so this was a great hotel for the price and location and the breakfast I had included was great. As greasy and filling as I would expect in the US. Lovely. Free stuff on the floors like a comb, deodorant and other things was a nice touch. Also, tissues next to the bed was a welcome touch for a solo traveller. Staff - 10/10 Bed - 10/10 Bathroom - 7/10 Hotel - 10/10 Tissues next to bed - 11/10 Overall, fantastic!

The location is fantastic. It is described as a financial district, but what that really means is that they are close to all 4 Embarcadero Center locations which have a bunch of great places to eat and visit. Our room window was facing kind of a private street which actually was facing the entrance to the Punchline comedy bar. You might hear so much about San Francisco having dirty streets, etc., but I have to tell you the streets and the air were both very clean compared to about ten years ago. We happened to have a window that we were able to crank open just enough to let the nice cool bay air come in and it was awesome. It did not smell bad at all compared to where I live in the country-that cool air was phenomenal. Very close to the Ferry building and an Uber drive is less than $10. It would cost you a lot more if you tried to drive yourself and find a parking spot. They have a very nice restaurant/bar in the same building and they have a happy hour wine time and you can buy drinks to take up to your room as well. I had my daughter with me and she wanted a dessert and they had a very nice chocolate cake and a milk to go for her. They were very nice about it. I would definitely stay here again.

Nothing! All good from what we experienced in one short visit. My daughter got a little chilly and I called down for a couple of extra blankets and they brought them up right away and left them by our door even before I had a chance to check for them! I consider that great service.

The hotel was perfectly situated in the business district just a short walk to the Ferry building. Transportation options were all very close. We had a room with a kitchenette and it was perfect for our stay. Plenty of room to stretch out with a small dining area and fully stocked for all of our needs. The room was a corner unit with nice windows and plenty of light. Each room has a water station with plastic bottles. We had our own bottles and refilled them as needed. The free house wine downstairs was nice some nights and the wine wasn’t bad at all. The staff were awesome and always greeted us with a smile. Another great perk was the free laundry downstairs. Wow! We will definitely stay here again when back in SF.

It would have been neat to connect our IPad to the tv, but not a big deal.

We absolutely loved this hotel because of great location - it was super close to Embarcadero where we saw fireworks at New Year Eve! You also have many restaurants/bars around the area. The room was spacious and clean, King bed was super comfortable and view amazing (the only thing is that we had to request to change to a new room as at the beginning we got a room with a view to internal yard). The hotel also has a nice view terrasse and a big hall at the 1st ground floor with coffee machines, tea and fireplace. Another great fact was having machine and bottles for free water refill on the floor as well as all guest necessary stuff (like in my case I needed a sewing kit and guest service answered via sms I could have one from the wardrobe close to the machine). This is incredibly efficient! We just loved it! Last but not least we loved an Espresso machine and capsules availability in the room. Be aware that parking is in the neighbor building (Embarcadero 1) and it cost 37$+tax/ 24 hours ;) We stayed for 3 nights, and we didn't regret at all! Highly recommended!

The only thing is that we had to request to change to a new room as at the beginning we got a room with a view to internal yard - but it was done without any constrains! Also, parking is 37$+tax/ night, but it is rather normal for a big city with a hotel in good location.

Room was great & comfy,very quiet. Another fabulous area where we were close to everything, not to far from the piers to go to Alcatraz etc, on/off buses, everything close by. Tea & coffee supplied in room also was great.

Cafe attached not sure if owned by hotel, but food very underwhelming, only had breakfast one day there, that was enough. Price was fairly high for what it was pancakes 2 per person, so dry & yucky, we didnt eat much of them, & when I got the tea & coffee cold we asked for hot and didnt come back to do anything then charged $50 u.s There was alittle turkish coffee shop on the corner who's cakes & coffee were excellent & prices great. But this didnt spoil our overall experience of the hotel, they even had a cozy room where you could go & get tea or coffee free any time day or night

Our room was nicely appointed and clean. It had a bedroom area and a seating area with a desk and a kitchenette. There were 2 tv’s, one in the bedroom and one in the sitting area. The bed was comfortable. The bathroom was okay, a little dated. The bath towels were thick, but could’ve been softer. The kitchenette was fully equipped except for drinking glasses, mugs and kitchen towels. There was a magnified mirror by the sink, which was a nice touch. We really appreciated the free service purified water and bottle dispensers that were on every floor. The staff was pleasant and accommodating. Overall a nice stay.

There are a few parking structures within a short walking distance of the hotel but they are all pricey.