Hotel Des Arts

Hotel is located right next to Chinatown and the financial district. BART/Muni stops are just a five minute walk away. The hotel has a unique style, lots of handdrawn art which gives it a lot of character. Our room was spacious with comfortable beds.

Hot water often took a while to come through the showers/taps. There isn't always someone on reception which means you may have to call a phone number if you need help. Certainly not up to the standard of a modern hotel, but this was expected as the price was lower than many of the chain hotels.

I LOVE the decor! And the hotel was very clean. The staff are excellent. Overall a great place in my opinion for the price. I love that they use open key for check in and out and to open the room door.

Someone was smoking. The management had to send out a message to all tenants and guest that the hotel is NO smoking. The smoke smell was super strong the first night. That was not the properties fault and they offered me different rooms to try to accommodate me.

The hotel is very unique. While the amenities are basic, the artsy vibe is really fun. The location is great too.

Where the bed was pushed against the wall were spots of mildew and peeling wallpaper. The building is old, but that was disconcerting because it was right by the head of the bed. Additionally, the elevator was broken and although we were able to get to our third room floor, the narrow, steep stairs were difficult to maneuver with our bags.

great location and price. great bed and furnishings.

The raised on a platform, claw foot tub was an accident waiting to happen. the cleaner mistook a ziplock baggy of 12 art prints ($1,200 value) for candy wrappers and trashed them. the app I had to down load to get into my room and messaging before hand never provided the front of the building code.

Room decoration, maintenance staff, cleanliness, location, shared microwave/coffee maker with provided pods, secure entry after hours.

Door entry app a bit glitchy, front desk is sometimes not manned during regular hours (although there is a telephone number to call).

The location and the concept of different decor on each room. Also, the keyless and the check-in and check-out systems are magnificent

There is no ice machine. I would have a working vending machines downstairs. One with local drinks and another one with typical food.

The beds were very comfy, decor was unique Housekeeping staff were very friendly and went the extra mile making sure we had enough of everything.

The only negative comment is that breakfast wasn't available. It would have been better to edit the listing for the hotel to show that this is the case, as it currently states that it is included in the room rate.

Very nice Staff Secure area Very very clean

The elevator No breakfast

The unique, personal, fun, eclectic atmosphere and themed decor. It reminds me very much of the San Francisco I first experienced back in 1998. I noticed there is also a hotel with same exact name in Amsterdam. That would make total sense if they are from same venture.

I really have nothing to say. Other than I was unable to extend my stay for another day. But that is no fault of hotel.