The room had everything we needed. The massage chair was a very nice bonus right there in the room. The location is pretty good. A minute or two drive to anything you need. It is close to the airport, and you can hear planes now and then, but it honestly didn't disturb us, and the room was still worth it given the comfort and convenience it offered.

The size of the room and the set up was great. I liked that it had a refrigerator and microwave. The massage chair in the room was a wonderful surprise. The decor was fun. Also grateful for the free parking. Close to the airport.

The bathroom door did not latch. Seemed like it had been forced open and never got fixed, but luckily was just my husband and I.

I thought the massage chair in the room was a bit random and was wondering who would use it, By the time we left, the entire family (includung me) had used it and we all thought it was one of the best things!

I would wish for better windows to keep some more of the traffic noise out.

good bed, great towels, massage chair. interesting decor

Hot water heater broken, no hot water one morning. The only issue was no one would answer the phone when I called to report the problem. They did have a new hot water heater installed and working that evening.

Even though I didn't use the mini patio space behind my room, I did appreciate having it and being able to open its sliding door for some ventilation. The bed was comfy, and the shower pressure was excellent.

The TV was undersized for its cabinet and appeared to still have its protective covering on the screen. The bedside radio defied logic, both for its hulking size and for its seeming lack of a power switch - I turned down its volume all the way and then just forgot about it. Fortunately, the sink next to it was close enough for my normal bedside nesting needs.

The rooms were so clean, beautifully decorated, had all the amenities I could ask for, even a massage chair!. Staff was helpful and the location perfect to get uber eats options and 10mins to the airport, excellent!

The room was a bit too cold for me, luckily it had a heater but it only kept the room warm for a while. Also there were no rooms in the first floor available and no elevator, so we had to carry our 53pounds luggage upstairs.

Very clean. We had a massage chair in our room! That was cool. It was our last stop on an 8 day hiking tour of 5 California National Parks. The massage chair was a great way to relax after many miles of hiking.

Nothing

I loved the room design. Sangi went above and beyond to accommodate my handicap special needs. The place is more than clean. Good food all around in small venues locally owned. No drugs dealing in site like San Francisco. No homeless breaking into cars. Easy drive from oak or Sf Airport. BART AND REG transit at front door almost. Plus save 100s on room rate if booked on booking com. My new place to stay in Bay area

Nothing.

Room was very nice and loved the massage chair. It had a balcony with chair which was nice too. Shower was good too. Was very quiet and a good location for me. Would be great they had a breakfast. Lots of places too eat.

No iron in the room. Nice if you could get lower rate. Check in was ok.

The room was exceptional. Decked out in Deco style it also had a vibration/massage chair.

Front desk seemed irritated by having to take care of guests.