Location is very convenient, especially nice that I could be dropped off in front of entrance by my family without them having to park. Room was spacious and comfortable.

Breakfast is available until 9:30. I was disappointed when I went to breakfast at 9 am, and there were no more eggs left. No one seemed to be replenishing them. It seemed that the phone volume was at maximum in the room, yet I had a hard time hearing it. I wasn't sure if it was working correctly. And it wasn't clear to me that I need to request to have my towels replenished. I am older and have not traveled in a long time. Some of these policies were new to me.

It was just nice! I loved how the interior of the room looked. It fit the scenery of walnut creek so well. Everything was so quiet and cozy, it calmed my nerves as I was there due to a surgery at aspen. Also, I never ate at chick fil a during my stay here but for anyone who relies on Lyft or taxi often it's convenient that there's a food option right next door to walk to. The complimentary breakfast was also beyond my expectations and more than what I've seen other hotels provide. Will definitely come back again just to get away and recharge for my days off or something

I don't have any complaints

Parking should be included in the price

The Hotel was a great place to stay. The staff were very professional and go out of their way to make my stay enjoyable. My room was way more than I ever anticipated.

Ive got to tell you Holiday Inn Express Walnut Creek is the bestvI have ever been to. The room was way beyond my expectations! The staff were also way beyond my expectations. I plan on staying at Holiday Inn Express Walnut Creek again!!! I will also make recommendations to those who want to visit Walnut Creek. Thank you very much for allowing me to stay at your property. I look forward to staying here again!

Reakfast was great, could use more items for plant based eaters such as nuts and raisins to go with oatmeal and nut butter to put in toast. Almond or Oat Milk for coffee and cereal.

On the Booking.com listing it said our room had 2 queen beds, when we arrived at property they said they do Not have any queen beds on site only full sized or king beds. We are not extremely large people but full size beds aren’t big enough.and I would have chosen another property had I known.

Clean and pretty good breakfast

I told the host that my wife had a hard time walking and he put us in 121 a long way from the front desk and elevator . It was noisy right across from house keeping and right over the entrance to the garage and close to the freeway. That location was a big disappointment !

Accessible to every place we wanted to go.Nice, friendly Dietary staff with Eppie and the other staff ( didn’t get his name)always replenished the foods.Housekeeping was helpful and courteous.

A day before our check out, I requested for a 2 pm check out to a guy I was familiar with and another woman by the reception desk interrupted and said The latest check out for you would be 1::00. I explained that our daughter works and can’t pick us up till 2 pm and our flight is at 10 pm. We stayed from January 5 - 24 and felt that a reasonable request would be granted.

My second time staying there. I love the beds extremely comfortable choice of pillows. Nice swimming pool and for my smoking friends there was actually a area for them to smoke without having to go out on the road.

I hate paying for parking.

The location was ideal as it was only a few miles from my parent's house in Walnut Creek. The room had many of the creature comforts I was looking for. The room was fairly large and spacious, quiet, and comfortable.

The mattress was a bit soft and had some dips in it. The door to the bathroom squeaked when opening/closing.

Central Main St., Walnut creek across the street from food and drink. Temperature control was wonderful. Sheets and pillow choice is fabulous.

parking was tight upfront. I never did try the downstairs as a single female I don’t trust it.