Location was great, room was clean and they allowed my dog to travel with me. The staff was extremely friendly and great to deal with.

The refrigerator sounded like it was probably on it last round and was noisy on occasion but still worked.

We loved how the snack room worked, where it is trust based and we just fill out the sheet to charge the room. Very simple and very effective.

There was some items broken in my room, like the smoke detector, a lamp, and the clock. I would at least like a heads up next time that some items are out of order in my room beforehand.

Great room customer service

Book thru booking.com got to Candlewood suites were told they had no room next door was there sister property Holiday inn so we had to go there .Gave us a king suite which was nice .Ask about laundry oh our dryers are down have to go over to Candlewood to do laundry.Big issue booking then get bounced around .

Oustanding staff, from check-in to housekeeping. Everyone was helpful, pleasant, and acted as if they were glad to see their customer, instead of acting as if they were a burden. The housekeepers on the 3rd floor were so helpful and sweet. Lovely stay.

N/A

Although there was a mix up with our room and we didn’t get the room we booked , the staff and management went out of their way to accommodate us and make our stay wonderful

Lack of communication regarding our room

I can not say enough good things about this property! The staff was wonderful. Leana and Sebastian helped me with several issues and were so accommodating. The cleaning crew does a wonderful job with the rooms and the rooms were super clean. The area for the pets was well lit and safe even at 3:30am. After my trip up to Montana, I am going back to stay for a few more nights. I wish all the hotels I have stayed in were this nice!

I can not say one bad thing about the property or the staff…

There was no breakfast offered to us

The bed was a little to close to the wall. The prices for things in cupboard weren't all labeled and we felt the prices were high that were marked

The facility was very close to where I needed to be and the facility was very clean. The staff was very friendly and professional. I will definitely stay here again.

The bed was a bit to firm for my taste but I managed.

The gal at the front desk was exceptionally nice. The air in my room wasn't working and she came up to try to fix it herself. When that didn't happen she immediately moved me into another room. Very nice girl.

It is a little pricey. But overall it is a nice comfortable clean place

The ladies at the front desk were so helpful and cheerful and made us feel so welcome. Was very happy.

No problems