Hyatt House Hartford North/Windsor

I like the property

Felt like I was being micro-management by the staff that was there made me and my family feel very uncomfortable and unwelcome by the lady at the front desk she ask to come into my room multiple times it was very wired and off-putting to fix a phone that was not broken at some point I just wanted to be left alone with my family so we can enjoy the rest of our stay so I let the maintenance in and there was nothing wrong with our phone as suspected she just wanted to get in our room for some reason I felt targeted and discriminated against. I was quiet and with no complaints for anyone so I'm not sure of what cost this behavior.

Very space two-bedroom suite with a very spacious living room and room for eating together. The bedrooms are equally spacious. The queen sofa bed was comfortable for two. Just the space we need.

The kitchen does not have entire utensils for prepare a light dinner. The stove is pathetically underpowered to even cook some simple pasta. It takes forever to boil the water. It was designed for cooking 1 person meal or for reheating. It would be nicer if the TV in the living room is bigger.

location and size of the room

I had to reserved the pool to use it. I didn’t think we still need jt to do that after the pandemic. a staff decided to escort me to the gym l, which I felt a bit uneasy about. I didn’t see the need for her to escort me to the gym when I had a key card to get in. no visitors allowed in the room.

breakfast was a solid, it was fine; loved the hot oatmeal. The room was great. Other than that, the room was excellent. DId not use all the kitchen nor the TV, but all else was fine.

i did report to the desk upon check out that the shower stall did need to be cleaned a bit better because it had a lot of pink mold growth on the grout.

There was a good selection of breakfast options. I enjoyed the fritatta and fruit. The bed was quite comfortable and I appreciated having soft pillows provided. Room was clean and nicely appointed.

There was a large party of young men in the breakfast serving area not following any of the COVID protocols. Staff stood by without intervention. Nonstick Cookware in the room was in really bad shape. I would not use it due to peeling non-stick surface.

The breakfast was good I'm not really a breakfast eater but my grandkids are I liked it the pool area only thing we couldn't play music and hang out other than that everything was great

To let people listen to music in the pool area as long as everyone agrees that is in there

I loved my stay. The room was clean. Beautiful bathroom. Spacious enough for two adults and a dog. My only concern is the beds. They are to softs for my taste. I sank so low I couldn't see the TV. The pillows were sinkholes as well. Other than that... it's great. There's a WALMART close by. We did our shopping and cooked in the room. A relaxing time indeed. Thnks 💛

The staff is awesome !!!! front desk morning crew always making it happen !!!! But all are super..... even though I wasn't able to stay this night being my fault the staff was still 100% The site is beautiful to see the sun set and rise is breath taking...... ..

The room, the staff, the breakfast - everything. The manager gave us a free upgrade to celebrate our honeymoon, which was an awesome, unexpected surprise! Because of Covid, breakfast was grab-and-go, which was ideal for us - we loved the breakfast sandwiches.

The only disappointment was that there weren’t any sausage biscuits left by the time I got to breakfast at 7:45-8:00 - I did have an egg biscuit though, which was perfect!

Very clean facilities. Ample parking.

Pool schedule. We had to reserve a time which was 10am they open the pool at 6 they said it was closed from 6-10 for cleaning. Got there at 10 still wasn't open when we finally got in the water was too cold to swim