Holiday Inn Express Cape Canaveral, an IHG Hotel

Loved everything about it! Right across the street from Carnival Cruise, perfect for flying in, get a Uber to the hotel, the next morning walk across the street and you’re there.

Nothing

Clean property, good breakfast with decent options, proximity to cruise port was close, nice pool for the kids, but above all, Tim, the maintenance technician was the best part of our experience. He took the time to tell us about a shuttle launch happening that night, which my 8 year old son was excited to see, so we stayed up to watch. We befriended Tim and talked for a long time. He was extremely kind, well spoken, knowledgeable and took the time with the customers to make our experience one we will never forget. The hotel is located in such a spot that we had a great view of the rocket launch. All in all I highly recommend this hotel, and maybe you'll be lucky enough to meet Tim.

Price was a little high in my opinion, especially for one night.

This hotel is very clean. We loved that it was literally across the street from cruise terminal 3 (carnival mardi gras) —we walked over to the boat.

Miss breakfast both days. Hotel was clean. Location was great.

Did not offer shuttle.

The location,the breakfast,

There was no shuttle,but they gave us a local person we could call for a pick up.

The location was very nice. The beds were comfortable. The staff was helpful and friendly. The breakfast was a disappointment! The price was way too high!

The breakfast was not a good experience. It was overcrowded and the food kept running out, we had to keep waiting for the coffee to be filled, the food to arrive, then the next item was out. Tables were not cleaned; the floor was messy. In short, you are understaffed for breakfast and not planned well. In order to lessen the crowding situation, you should keep the breakfast open for 30-60 minutes longer allowing those who like to sleep in to get breakfast a bit later and help spread out the crown and keep the servings filled. The price for a room here was really way too high for what was offered, and the lack of a good breakfast plus no complementary shuttle service to airports or cruise lines. For the price more could be provided.

The property was nice and clean.

I can’t really say that I disliked anything in reference to the property. There were two ladies at the desk when my husband and I arrived the younger lady that checked us in I felt like was very rude. She did not greet us when we came in. She gave us our room key and didn’t even tell us which way to go to get to the rooms Didn’t explain the &50 that she was placing on my card. She just asked for my card and didn’t explain what she was doing. I had to ask her what the $50 charge was for and I have yet to get the money back I felt like she was very rude And disrespectful. The older lady was great. She helped us with menus and a map to find our cruise. We had to ask her which way to go to get to our room. The younger ladies customer service was not good at all.

Great set up for breakfast, lots of variety and then a lot of space to sit and eat and a few tv’s around so I could watch as I ate. Being alone I felt really comfortable and the staff were really friendly. Also, there was tea and coffee stations available all day

The room I was in was a bit dated and had a smell when I first arrived, though I realised it had a microwave for me to use so it may have been that.I didn’t feel it was as clean as it could have been, the armchair felt dusty.

Beautiful pool, wonderful breakfast The nicest, most polite, and friendly staff. Literally attended to our every need. We felt like we stayed at a bed and breakfast, the staff spoke to us every time we left or entered!! Very clean, new and modern design

Nothing!! We had an issue with booking.com and the manager when above and beyond to make it right!!

Was very clean. Staff was friendly, answered all questions. Pool was very nice. Had a lot of chairs and tables. Was close to the terminals for our cruise. The breakfast was typical for hotels. Good attendant!

I think they should add information in the rooms about times. What time does breakfast start and end, pool hours. What restaurants are around the area and do they deliver.