Very Nice hotel, the staff was very helpful and friendly, s/o to the shuttle driver he was so nice. The hotel room was nice, they provide “Dove/Suave” soap, conditioner, shampoo and body lotion.

We didn’t get the room that was on the picture on booking.com and we had to do the sofa bed ourselves which kinda sucks but ok. And also the pool view was sh*tty if I may as the only thing we were seeing was trees and a dot of water from far away. And to get the shuttle to pick you up, good luck if you don’t have an American phone number as you can only call them to get it, they don’t really answer messages on booking :/

Stayed here late one night to be close to the airport for an early flight the next day. Receptionist was delightful, very helpful and cheerful for it being later in the evening. The room was nicely decorated and the bed ... so comfy. Some parts of the hotel are a little worn and our bedroom door stuck a little when we tried to open it but the good points def make up for a little wear and tear.

Breakfast was Good. Great pool and Great Bartender Kenny.. Staff was Awesome and Very Polite. Clean Rooms and Close to other activities. We Have been all Over the Country and We Loved this Place. The Shuttle Driver was Awesome...Nice Place to Stay. Thank You to the Staff. They were All Incredible.

Your Dryer in the Facilities didn't Work. Couldn't do Any Laundry. Bummed us Out.

It was a great addition to my trip , hotel was clean & comfortable. The shuttle to the airport was convenient as it was close to the airport.

The only thing that wasn't so great was where they asked me for special requests... I said I would like the main floor but we were booked on the fourth floor. As I am claustrophobic in elevators.

we evacuated here during Ian, we felt safe and were treated very well. they had a plan to deal with the situation: meals, housekeeping etc. very well run property.

clean, safe, friendly and professional staff. The buffet meals they served were good and well thought out. best plan for guests and staff when short staffed.

Very close to Airport , shuttle q30 minutes, very clean. Dennys across the street, restaurant in the facility.

King bed not properly on its metal frame left 4” street rods sticking out (Rm 711) & is very dangerous. Someone wWILL get hurt.

Property was clean, the lobby was really nice. Staff was friendly. Our room was really clean and the beds were sooo comfy I had a great nights sleep!! I’m not sure why other reviews complained about the rooms/carpet… our room was just fine. The location is awesome, you’re so close to lots of food options and stores for shopping. The last time I was in this area was about 5 years ago and the businesses around there have grown tremendously!! I would definitely stay at this hotel again :)

The only thing I could think of that I didn’t like was that we didn’t have one of those ice buckets in the room lol

The staff at reception were extremely friendly. Both at check in and also when I requested a late check out. Always smiling and very helpful. I only had a couple of drinks at the bar and the bar staff were very good as well.

Staff was friendly and helpful. Issue that reservation had a wrong credit card and it straightened out. Had dropped a slipper after checking out and was to return to the room to look for it.

Could hear the doors being shut...loud and talking. First morning around 6:30 could hear people at a table outside talking. Found out that there was a fee for parking.

We stayed during a tremendous travel interruption at Orlando airport. The hotel staff dealt with a tremendous and sudden influx of guests with patience and understanding.

I wonder if they could have had more staff on call for the sudden and unexpected influx of guests - dining service especially.