The room was exceptionally clean. The mattress itself was comfortably firm, exactly the way I like it. The staff was very friendly, helpful, and welcoming--most especially the shuttle driver. Great sense of humor!! Not to mention, the free service to and from the airport was prompt and easy to access. Hyatt House offers a fabulous complimentary breakfast with many options. Delicious! There is also restaurant and bar service for other meals. The hotel is an outstanding value for the price!

There is nothing to dislike other than the fact that we stayed only one night and didn't have time to enjoy the pool and patio area.

I arrived in the second day early morning due to flight delay, the staffs of the hotel gave me the warm welcome and support. The room is clean and comfortable.

The operator told me the shuttle bus will pick me up in 10-15 mins, however I didn’t see it more than 20 mins. When I called again , he told me has to wait for 15-20 minutes longer. It was a disaster for a person who was waiting at 5 am after a sleepless night from a delayed flight.

This place was amazing. One of the best hotels we have stayed in. We were upgraded to a suite, celebrating our 40th anniversary, which was so sweet and thoughtful and much appreciated. Everyone was so nice and we loved everything about our room.

There was mot one thing we did not like. We were totally satisfied. The service was great!

The breakfast was really good! The rooms were spacious and comfortable, and well appointed. Proximity to restaurants on foot was a great perk as I had no car. I also appreciated the airport shuttle. I would definitely stay here again if I needed something close to the airport in Orlando!

I have no criticism of this property

Everything! But the employees are amazing. They always happy and cordial. The breakfast area is just perfect. Btw Aileen (cleaning girl) she is just awesome! First time I see someone so perfectionist about cleaning. I LOVE HER! She need to teach everyone else!

Everything!

Our room was absolutely huge with a large kitchen area including fridge and dishwasher! There was also a work station and a separate lounge area. Breakfast was a self serve buffet with plenty of options. Check out was not until 12 which was great.

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The facility is very close to the airport, 5 min free shuttle. The facility is new. The room was comfortable and included a kitchenette.

The price of the room was not competitive. We booked it on the fly as our flight was canceled and were looking for a place to rest.

I loved everything about property.

The breakfast meat was not good, sausage patties were oily. There was no plates and silverware available for 20 minutes, and staff did not bother to get any even though I kept asking.

Very clean and staff were extremely nice. The bar tender Margarita was excellent and very funny!! We had a great time with everyone there. I would definitely return.

The bed was way too hard for me. Like sleeping on a board.

Staff and facilities exceeded my expectations. Had to stay in an emergency flight cancelled situation and the desk staff when hearing that offered us beverages and prepared our room quickly. Would stay here again under and recommend to friends.

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