Ashley went out of the way to help change out my room to a higher floor. When I first checked in- I was placed on a floor with a direct view of the hotel roof making the room extremely hot and noisy. I called and Ashley was able to accommodate my request and offered to change my room to the 16th floor. I expressed my disappointment in the current room and she understood my frustration. So kudos Ashley for excellent customer service!

Housekeeping is not prompt and had to call a few times to have them clean my room. Coffee machine needs an upgrade

The staff was very polite and accommodating and the views were excellent. The room was very clean. I especially loved the option to valet my vehicle.

I expected more as far as decor from a Luxury hotel. The walls are fairly thin so you can hear your neighbors doors closing and the people above you. The bathroom was very nice but the bedroom was a bit boring. The chairs were very small and the bed frame did not feel stable. I am tall and large, but I have never experienced that. Also, there was no covering on the box spring. I was there for a staycation, so I just expected more. I also did not like that Wi-fi was not included with the room. For the price the Wi-Fi should be bundled into the room cost so guest do not feel nickle and dimed.

The staff was friendly and helpful. Our room was immaculate with all the amenites and a wonderful and luxurious shower. I loved it. The food was pricey but delicious! Room service was exceptional. I would definitely stay here again and would recommend this wonderful property to everyone.

I wish they would not charge for parking.

The room was clean & for one of the very first times in alllllll my travels, I did NOT find a long dark hair in the room! The view was phenomenal & the amenities were special. Wish I had more of the body wash & lotion. Loved the duo in the lobby performing after The Jimmy Buffett concert! The security was plentiful & on top of the crowd! SO glad they stopped a drunk girl climbing the wall sculpture by the bathrooms! The serving staff at SiX was excellent, as well as the staff in lobby who accommodated my 82 year old Mom & I with decaf Irish coffee's. Very nice! The decorations in the lobby were magical....💫

The price was a bit high, (over $550!! valet parking guys were REALLY backed up in Sunday & the bartenders MEASURED the drinks...! (I'm a Floridan & this strikes me odd...measured martinis??)

Distance to venue was great. The view was excellent and the bedding was super comfy (not enough pillows though, especially for a $$$ hotel).

It stinks to prepay a booking and then to pay more for "mandatory" add ons once you arrive; asinine. Some staff members needed an attitude check but the valet and pool dudes made up for it. As cool as the bathroom was the shower sure did leak all over the place, bad!

This hotel is stunning and the location is amazing, literally right next door to the concert venue. All the staff we encountered were warm, friendly, professional, and very eager to please. Our room with 2 queen beds was spacious and beautifully decorated. The mattress was fantastic-moderately firm support with pillow top comfort. Our floor to ceiling windows yielded a gorgeous view of the pool, rooftop bar, Amalie Center, downtown skyline, and Tampa Bay. I had a very smooth, well-crafted margarita and nice charcuterie board in the first floor lounge. There is also a market in the spacious lobby that sells coffee, pastries and other breakfast items. This was a splurge, but worth the price for the luxury and location. I hope to return one day!!

The property was fabulous!

Being close to all attractions was a plus but some streets were closed down for some events making it difficult to get to the hotel in some instances.

The breakfast was delicious. However, it was supposed to be included in my reservation (from Tablet Hotels), but they made me pay.

The room was very nice, and the lobby had lots of space to sit down and talk with others.

check in and check out was easy, valet was well priced

hard to get ahold of someone for ice late at night, despite the somewhat high price tag for that specific room

The location couldn't have been more perfect. The valet was highly responsive and very helpful. The amenities were incredible. Thank you.

Nothing!