The room was very spacious and clean. Staff was incredible, very professional. The hot breakfast was worth the $15, it was pretty good.

Was on the second floor near the hotel gym and people where dropping their weights and causing long noise in our room. Also they had a Christmas party going on which was ok but after the party while the banquet people where breaking down they where causing loud thumps til 1 am where I was not able to get much sleep. Talk to the manager and they were very concerned with that.

This is the best designed mid-price hotel I’ve ever stayed at. Offers a great breakfast, nicely designed public spaces, and a good pool.

They put a dog in the room next to me — barked while the owners were out. They need to get the dogs away fr non-dog guests.

Located near shopping, short drive (not walk) to downtown West Palm Beach, parking garage convenient with plenty of spaces. Room was on 9th floor, but elevators were speedy and responsive. Room was very clean, modern, and comfortable. Staff was attentive, courteous, and professional. A great value, overall.

Shower stall was a bit slow to drain, a minor hiccup. Urban location requires transportation as the local traffic is quite hectic at most hours of the day, making walking anywhere a dangerous activity.

Great location. Off 1-95 and near shops; very well maintained. Super clean! Staff helful, polite and were super!

That the parking garage is in another building. So it is very uncomfortable as you can't drive and offload near reception. You leave car in side street. Register. get a trolley. Go down wheelchair ramp. offload luggage. leave in lobby. go park. retreive trolley and go to room. Exhausted especially after long trip. And we were charged for the parking. Do not recommended for people with mobility issues.I forgot, almost no lighting in room. Small mini lamps so if you need to work bring a latern😁

The hotel was easy to locate, booking in was a breeze, the room was very clean the coffee machine was a plus we got a good rest the bed was very comfortable. the staff in the breakfast area was very friendly and attended to us promptly. There were multiple choices at the breakfast buffet table .the food was on point we enjoyed our anniversary we would visit again. I must say the manager he texted us constantly to check on us to see if everything was OK 👍I like that .I forgot his name that was very sweet of him.

There was nothing to dislike

I was pleasantly surprised by all the room and how big the bathroom was I really liked the closet area with the big safe and the ironing board the room was just a lot more spacious and had convenient things like the microwave and the refrigerator and the coffee and I liked the choices downstairs and in the lobby they had refrigerated pizza and lean cuisine meals and good snacks.

Our One roll of toilet paper was wet and had stains on it

The wings were delicious!!! The property was really nice and well kept. Also, it’s close to shopping and many other food options. The breakfast buffet is different from other hotels, they have different hot items each day. I really hate I missed French Toast Day.

Some of the furniture in the lobby and the restaurant are fading, which indicates that it may be time to replace them.

The location of this hotel was fantastic! We had concert tickets at the IThink theater which was only 20 mins from us. We were minutes from the outlets which was a huge treat and only mins from restaurants. Clematis Street where all the action is was was only 10-15 mins from the hotel. Easy access to garage parking. Pool was clean and towels are provided.

Salt swimming pool was enjoyable, nicely sized, and heated. Terrific layout on first floor with good common areas and dining space.

Pillows in the room (315) were awful, the worst I've ever encountered in a hotel w absolutely no support. They simply collapsed flat, and the room should offer at least one firm or semi-firm pillow. Was first assigned room 209 and was awakened by banging fr conference area setup; they did move me on my request. Cable TV offerings were quite limited. ATM should be hauled off to the dump; I didn't trust it (off-off-brand) and person-after-person declined the transaction from confusing navigation and the $5 fee.

The front desk staff was extra helpful very friendly and made my check in pleasant she was wonderful I believe her name was Tanaya

The slamming of the doors by the guest next door