Best Western Atlanta Cumberland Galleria Hotel

I was enjoying my stay until my Mom died and I went and got some of her clothes from her Apartment as we start cleaning it out, brought them bac k to the room, and when I left the room, THEY STOLE ALL OF MY MOMS CLOTHES!! I asked for the Manager and they would not let speak to him/her. I asked them to role back the footage so that I can see who tool the clothes out and they told me they couldnt do it. Made me feel like it was an inside job. If you stay dont bring any clothes!!

NOTHING!! GIVE ME MY DEAD MOTHERS CLOTHES BACK!!!

The hotel was right off the highway. Breakfast was good. Consisted of waffles eggs sausage and other food and juices. The staff was really nice. Floors were renovated while I was there. I felt pretty safe. All in all great stay. O yea they offered items for sale up front. They were still doing renovation. Room was above the regular type room.

Felt like I was being watched by certain staff and others. No one bothered me though. Bathroom tub needed renovating due to worn look. Water didn't get as hot as I wanted.

For the price this place was wonderful and convenient to locations around Atlanta. The staff was very friendly and accommodating. We were pleasantly surprised by the updates for we have stayed here before in the past before they were completed. Can not beat the price for this hotel.

My only single complaint was there was no microwave or mini fridge in the room which I expected.

Everything Else was great 👍.

It was BLOOD STAINS on the curtain. But the rest of the room was exceptional It was hot in the hallways

Mall is 8 miles away. Dave and Busters/ Six Flags/ Publix/Walmart etc is close as well.

Nothing….plan to stay @ Best Western in other parts of Atlanta since I will be back and forth for work. Unlimited Refunds- i take out of state clients.

The hotel is a nice part of the city since it's right there off the interstate. Like soon as we got done shopping or eating it was right there without anymore unnecessary driving. The pool was nice and clean too. The air in the room was great. The beds were comfy so that's a plus. We were really just using the room for sleep and quick showers since we were out the whole time so this Inn were pretty okay since it surpassed those needs.

Weird smells in the hallways were frequent. Like everytime we left and came back there was always a different smell. One of the elevators was broken which caused more walking. The bathroom is really small and the sink water never got hot. The remote was jacked up and we couldn't turn the TV down.

Very good staff and ideal location, very clean property and attention to details breakfast could have a little variety but it is sufficient and generous. Definitely will book again and tell friends.

There are no complaints.

Price/quality great. Great lobby, breakfast area. Good smell in the lobby. Good smell in the room. Huge room and king size bad. Very clean room.

Some weed smell in the hallway on the floor that I stayed (5th floor). Breakfast supplied food was almost all gone by 8:30am, despite that breakfast time 6-9am.

the hotel was clean from front desk to my room, room are big hardwood floors (I love) bed comfortable but need better pillows tv has Netflix (plus) housekeeping was always available even when I called down for assistance they were attentive. I’ll definitely be back on my next trip 😀

not getting up for breakfast

I thought it was going to be terrible based on the reviews BUT I would DEFINITELY stay here again!! If you catch the lemonade (by the desk) in the morning it’s FANTASTIC! It doesn’t last long. Worth the stay for $75 a night

The location isn’t that great.