The Quality Inn Savannah in the Historic District went way above our expectations. Had it not been for Mr. Suresh who was the clerk that worked for approximately 2 hours to check us in we would not have had any rooms - for the 3 room for 5 nights as Booking.com had not forwarded our reservation to them in February 2023 when I originally booked our rooms. Please see the WHAT I didn't like noted below.

I am very disappointed in Booking.com as they did not forward my 5 night stay for 3 rooms in February when I originally booked our trip. After contacting Booking.com via phone --Franklin was the person attempting to correct my problem. As stated above he did something which the hotel could not see to verify my confirmation, and actually contacted the hotel personally while I had him on hold on my cell phone, After a while he conveniently hung up on my call as well as the call directed to Mr. Suresh at the hotel. Thank goodness Mr. Suresh and the hotel manager finally corrected via something that they did to get into my reservation. Because of this error, I will never utilize Booking.com again. Karen Blackburn kay803@aol.com

The location of the property was great. it was a little dated and there was some things that needed repaired but it was ok for us. staff was great except at checkout. we checked out at 10 and checkout was 11 and the lady would not let us leave our truck for one hour and we still had one hour before checkout time. she said they do enforce towing since we did not buy a parking pass. I figured at over 200 a night for a room 1 hour was not too much to ask and 1 hour until check out?? They do have security in the evening monitoring the parking lot.

nothing really except the attitude of the one clerk

Location

The parking monitor didn't check with the front desk and a tow truck showed up to tow my Jeep. It could have been a bad situation, he accused me of just putting it there. If I didn't walk out and see a guy looking in my vehicle I would have been towed with the placard clearly displaying and my tag # on file in the office with make and model. The cable TV is fuzzy and some stations were just stuck all weekend.

The location is great! You are just blocks away from the riverfront, there is a handy little quick shop on the corner. Every thing is within walking distance! The rooms are a bit dated but they are clean and comfortable. The staff is very friendly and welcoming.

The breakfast area is a bit small and not a lot of choices. What was available was very good!

The location was good.

The rooms probably could use some updating but it was ok for the price. They also need to address the sink, as it was very slow and plunging didn't help. I'm sure it will addressed after we check out.

I somehow forgot my laptop and an employee, Donna, went out of her way to not only recover it for me, but also is coming in on her day off to mail it back to me. (I am sending a prepaid box.) That is true customer service!!

I did not expect to have to pay for parking my car in their parking lot. The room faced the street and we could here a lot of traffic noises.

We liked the receptionist Celina. Her service was awesome and she was always in a pleasant mood.

The hallways could be cleaned better. When our room was cleaned we didn't get new bars of soap.

It's close to river st

Beds are kind of uncomfortable and the noise was crazy but that's because it's right by the rd and we smelled weed coming threw the air conditioner and not sure how it was coming into our room but it was badddd

Perfect area. Walking distance to many restaurant's and shops.

We were put in a room near the house keeping station and they were very loud at 7a.m. Slamming carts laughing talking very loud. Literally outside of our door. I know the work needs to be done but also be aware that you do work in a hotel where most people are on vacation and likely still sleeping or resting at that time in the morning.

Great location, good value. Staff is friendly and accommodating. We requested a room away from Bay Street noise and our request was honored. The place needs updating yet it is kept clean and you cannot beat the location, literally steps from Market st restaurants, bars and shops, and it’s also a short walk from the river. The mattress and pillows were very comfortable. There is a good size refrigerator, coffee machine and microwave in the room. Breakfast was included in the price when we stayed, which was a nice bonus. Could not ask for more for a long weekend getaway. Will be back.

Needs updating, but it was clean.