Best Western Premier Rockville Hotel & Suites

Quiet, comfortable rooms. Great bed. Fridge and microwave. Nice bathroom. Large, comfortable lobby area for meetings, other gatherings. Plenty of parking. Hotel is new and modern. Friendly, efficient staff. Surprise: Excellent coffee available 24 hours. Easy on/off 270 freeway. Walk to Chick-fil-A, kabob, Korean restaurants and wine bar adjacent. Five minutes drive to Safeway, Trader Joe's, plenty of restaurants and other shopping. Bonus: Nice big, well-maintained park across the street, past the Shell station, Wooten's Mill Park, with streams and footbridges. Great for stroll/run.

Breakfast is ample, with scrambled eggs, sausage or bacon, etc., but typical budget hotel quality.

The pool is so clean and perfect size for both exercise and play, the deep end is DEEP. The rooms are super clean and up to date, feel luxurious, the bed was so comfortable, my son slept for 11 hours straight the first night. The staff is AMAZING!!! The location was really good for us, it's a bit off and difficult to move around without car, but I liked that. Makes it more private. I love pretty much everything about this hotel.

The breakfast was really bad but I think it's because I'm swedish and can't handle American food 😄

The updated rooms are pretty nice. Love the huge TVs and the area by the door that has a few clothes hangers, a microwave, and a mini fridge. It's also next to a shopping center with restaurants you could walk to. The hotel has a restaurant on site but it's currently being renovated too so it's closed. I would love to see how everything turns out when it's done! Also, they had complimentary breakfast which included some cereal, mini muffins, scrambled eggs, bacon, potatoes, French toast, toast, apples, and bananas. Not sure if it varies as I only checked it out once. They also have complimentary coffee and tea in the lobby 24/7.

The room updates seem to have minor inconsistencies. We stayed in 2 different rooms on the same floor because we extended our stay after we checked out. One room had dirty old HVAC vents, and poor water pressure from the shower head. And another room didn't have working USB plugs, had to use the AC adapter instead. One light was missing an actual light bulb. The trim on the bathroom mirrors was peeling in both rooms, so I'm guessing those weren't changed out from the original rooms? All in all, they were minor.

Two gentlemen at the front desk were very helpful. Went above and beyond to help me. Rolando, one of the managers, was helpful from the start. The housekeeping was excellent, and the breakfast was outstanding!

One of the women managers, was rude to me when I asked for a wheelchair after coming from the ER. Luckily, I didn't have much contact with her.

The location was convenient and within driving distance of DC. The staff was friendly and very helpful. They addressed the issues when they came up and were understanding of the problems. Breakfast was included which is always a plus.

There was a lot of noise at night from one of the neighbors. The walls appear to be really thin. This, however, was handled well by the staff who moved us to another room.

Renaldo at the front desk could not have been more helpful. He was friendly, gave great recommendations for where to eat, and if we needed anything, he was able to do that. The Gen Mgr,, Dixie Eng was extremely friendly, helpful and just all around great. When we go to DC again, we will be staying there,

The ice machine was not working on the 4th and 3rd floors, I tode the Gen. Mgr. Dixie Eng about the next morning and within a few minute, both were working.

Room, bathroom and reception and parking close to front door

Breakfast was unappetizing and employee was uncomfortable and awkward offering the service. Needs training. Food needs revamping. Very unprofessional

Breakfast was great, room was plenty big and very comfortable. TV was big and had a beautiful picture. Hotel staff was very friendly and professional.

The only thing that I would change is the shower. In order to turn it on, you had to get wet with cold water. The shower doors should open from both sides so you can reach in and turn the shower on.

Very clean room and comfortable bed. Great breakfast selection as well.

Unfortunately, we had an adjoining room which caused a lot of noises from the other room to come into ours.

Clean and comfortable. Good breakfast. Convenient location for my needs.

There was a disturbance in the hall on my floor one night very late that continued for a while with no response from the front desk. This was my only disappointment.