The location is close to the interstate and also close to nearby attractions. Restaurants and cafes are walking distance from the motel.

It was a blistering hot day, and I was looking forward to using the pool. When we arrived the pool was empty and unavailable to use. If a pool is listed as an amenity, it should be available. Don't list a pool if it's not available.

I have stayed at the Pilgrim Inn several times for an inexpensive getaway to the Berkshires. There are no frills, but it is always spotlessly clean, and the beds are comfortable. The Pilgrim isn't for everyone, but the price and central location in Lee for Lenox, Stockbridge, W. Stockbridge, Gt. Barrington and Pittsfield can't be beaten. Next door is a Starbucks, and across the street is Rose's Cafe for a delicious full-serve breakfast.

The room was a bit musty.

We upgraded to a newly decorated room as the first one was a little old and musty. Great room, lots of space and fridge and microwave really useful. Comfy beds and good location with easy walking access to food. Self check in was fine. Rooms could be cleaned as regularly as you wanted, clean towels requested etc. On site caretaker lady was very welcoming.

Nothing

Location perfect for me, 1/4 mile from Mass Pike, nearby Shell station, and Rose's Restaurant right across the street for breakfast. Plain, simple room, first floor, ample parking.

Although check-in is very efficient, the lack of direct human contact (it's all done electronically) is more impersonal and "unwelcoming" than it needs to be. The bathroom sink only produced cold water even though the tub/shower had good hot water.

I liked how close it was to everywhere we were going. It was clean but a but outdated. I think with some new paint, carpets or flooring and new more updated bedding and decor this place would be even better. Check in was easy. We called a number the man watched us on camera do everything like get a key card and register and off we went. He even let us check in a bit early as we had come from a long trip.

Again it was very clean but outdated that made it look a bit dirty so an update is needed. Otherwise I don't really have anything bad to say.

Wicked convenient location right off the pike. They were kind and allowed us to check in after 10p (though I wouldn’t guarantee this as an option to other guests - Raymond was exceedingly kind and made an exception for us).

If you’re staying here, you shouldn’t expect 5 star amenities, but it was a very reasonable place for us to lay our heads for the night. Would stay here again, particularly good value for money.

It was a completely new experience starting with we had to do our own check-in which was very easy because the person on the phone was very cain and good, the pool wasn't working but they give us a free pass to a nice lake (Sandy Beach) very nice and about five minutes away from the hotel, the cleaning lady was excellent you can not ask for more she get our respect and friendship right away; she's always willing to go the extra mile, room was clean and up to date. Any time I'll needed info I texted them and got answers back right away.

The pool wasn't available.

The location of the hotel is very accessible to various restaurants and other places to enjoy your time, and both of us enjoyed our stay. checked-in was via remote and the person we spoke with was very kind and helpful. we will be back soon

the building smells like someone was smoking a cigarette inside.

Stan was amazing! He stayed focus to my dietary needs, The food was outstanding. His attention to my needs was impeccable. Beautiful Place, Quiet, very relaxing! It's a great place to just get away and relax. Very romantic atmosphere for couples.

If the rooms had a fridge & microwave in the room. But not a big deal as they had a fridge and microwave to use in a common area. I was there for work; A workstation or desk would have improved the stay. I realize that this is a place for relaxation and not directed toward your typical business traveler.

Spacious clean room with king bed. Fridge and microwave. Nice bathroom. Parking right in front of room.

Check in done via camera and machines. No person on site that I knew of.