The property was beautiful and conveniently located. The unit was very comfortable and had everything we needed, including clean bedding for the fold out bed. We were very happy and would definitely consider returning the next time we visit the area.

The unit initially had a slight musty smell, but once it was opened up and the a/c was running, it was hardly noticeable. If we had stayed longer, would have appreciated a few more bath towels.

From the moment we drove onto the property, we were impressed. Extensive grounds were beautiful that led up to the condos. I was greeted by the friendliest person, who I apologize I can't remember the name because I was too busy thinking, "this is such a warm welcome!", who directed me to everything, answered questions I didn't know I would be asking, and just made me feel great about my choice before even seeing our condo! Then we saw the condo. Look, I read it and you'll read reviews that the units are dated. For us, that is what we loved! They are super clean, super spacious, and yes a bit 80s/90s vibe in all the right way! I'm also thankful they are not updated b/c what a waste of money and future landfill issues for no reason! We had a huge family room with table of 6 and two comfy couches, a fireplace, kitchenette, a bar area. Huge master bedroom, bathroom, and then a wonderful loft with another huge room, a pullout couch in the loft, and another bathroom. A perfect deck overlooking the pond too! What a wonderful space for the four of us! As for amenities, a wonderful indoor pool (outdoor was closed in winter), a nice smaller gym, and a huge library room. There was also a sauna. We had the pool to ourselves and they also had pool noodles and life vests for younger guests. OK...the other reason we LOVED this is the location! You are just a short, country, open road to downtown Lenox in 5 minutes one way or downtown Lee the other. No traffic, great views, and more restaurants than you could eat at in a month! Super close to Tanglewood and a great hike at Olivia's Outlook. We also we're an easy 20 minutes to Ski Butternut. It was such a great location!

I love the property and the value. The staff is very helpful! The room was a little must this time and not as fresh looking. I would have preferred a better room - some of the furniture and bathrooms needs updating. But we always come there - we love it! It's so pretty, spacious, they have an indoor pool and a big lodge-like room, so clsoe to the moutains and attractions.

Baths, furnitue and rugs could use some upgrading :-)

The rooms were very spacious and had pretty much anything we needed. We were able to buy milk and make coffee and tea in the morning. The pool great for a quick swim and it was nice to have a balcony to relax on. Very centrally located and it was a quick drive to nearby towns and attractions

The wifi didn’t work while we were there. We asked the front desk and they said someone was working on it. We later discovered a second WiFi network that did work that we were not told about by any of the staff.

The condos in close proximity allows for family to be close but also give everyone some space at the start and end of the day. Loved the library with games and book selections.

The condos were a little “worn”. The tile in the bathroom was coming up off the floor and the faucet handles leaked and turned the opposite way of most faucets. Did not find the playground until the last night. Would be great to add that to the facility map.

The location is spectacular. We were surrounded by woods and country roads. It was fall and the foliage was breathtaking. I was able to run close to the property as it was quiet and traffic was light especially early morning. The room itself was clean and had everything we needed with full kitchen and dining area and a patio overlooking the pond. Staff was super helpful with information. Great customer service. When our toaster didn't work, we were given a new one on the spot. I was only sorry that we were only there for the weekend as I would have liked to have stayed longer.

The room could use updates/repairs. The blind was missing in the kitchen window and the bathroom molding was falling off. Small and unimportant but just a detail that should be addressed. In the big picture, it was minor.

Amenities. Space. Parking. Quiet. Location

Toy from prior guest was in living room. TV cable box quit working. They fixed it. . Light over stove didn't work and the fan vent seems to never have been cleaned. Fan in bathroom didn't work. We reported it but was not fixed. Requested handicapped room with shower and never got response after three messages sent. Steps and deep tub were a huge problem for a person.

Place is nice. Would stay again.

Some lights should be installed on the property. I arrived late. In total darkness. Could not check in because office was closed. "emergency" phone number is not visible when you don't have a light on your porch. This should be clearly shown in the confirmation email or on your website. I had to book another room because I could not check in.

The rooms were quite large, the heating worked very well. The drive in and the views were fantastic.

I came late at night and it was raining. The office was closed and I was not aware that there was a box with keys in for the late comers and also it was not too easy to find the rooms at night as the numbers were hard to read when driving.

We absolutely loved how spacious the unit was, and how accommodating the staff was. Jay made the check-in process a breeze, and was so knowledgeable about the town. It was the preferred environment for our kids to run and play without the typical confinement of a small hotel room space. And having access to a washer and dryer is so helpful when traveling with kids!