The facility was very clean and appealing. The location was great and the breakfast had a pretty good variety. The staff was friendly and informative and the noise level was minimum!

The beds were not very comfortable. We all woke up kind of sore from how hard they were. The breakfast was a bit cold even when in the hot plates.

The closest you could get to Great Lakes Crossing. Great location. Always love the hot beverage station and my kids enjoyed the pool. We didn’t partake in breakfast, but the selection looked good. All the staff we encountered during our stay were pleasant.

Our room was on the second floor, there was a draft coming through under the heater/ac unit, so it was constantly turning on. So we couldn’t get a comfortable temperature in the room. The beds weren’t as comfortable as other Hampton Inns we’ve stayed in. My husband tripped and fell on West side staircase. The top stair had a divot and he caught his boot on the carpet. It was an accident, but something that should be fixed.

Location was great, easy to find. The room was nice, but it was damp in the room and the carpet was damp. Overall had a great stay. The staff was very friendly and breakfast was good.

Different selections for breakfast, more fruit choices

Breakfast was wonderful! The room was clean and had nice bedding.

The bed is pretty hard and there is an extra charge for incidentals that was not listed in the booking page. Good to have a heads up for extra charges.

This was one of the cleanest hotels I've been to in a long while! Staff was so friendly and breakfast had a great variety.

The rain! Lol but nothing you could do about that!!

The facility was very clean, comfortable, and as described. The employees had the best customer service we have experienced since the pandemic. The location was perfect right next to Great Lakes Crossings. Highly recommend Lefty’s Cheesesteaks across the street. I would definitely stay here again, and I would recommend it to my family. Thank you!

Our vehicle did get damaged in the parking lot, and we found a used needle on the ground next to our vehicle; however, it wasn’t the hotel or the employees fault, I would just be cautious of your surroundings if you have children.

Amber is amazing very sweet and on top of it she was awesome! Great front desk person for greeting. The breakfast was really good beat I ever had at a hotel. Very clean.

N/a

The location is amazing. The staff was very friendly and welcoming to the hotel, especially Angela. Good breakfast.

We stayed in the room on the main floor, next to the pool. Room needs some maintenance (toalet flash, shower head etc) and it was odor coming from ac when it was on.

Sorry we did not attend breakfast, we slept in. Location was great, plenty of well known restaurants, an indoor outlet mall right next door. Plenty of things to do.

Nothing

the night person that checked me in was awesome. I had traveled all day and he was very nice and helpful finding me someplace close to eat. and I checked my party in ahead of time and they were well taken care of when they got there. top rate

the smoking area was too e posed to the cold