Very spacious and clean room. All staff we met were very friendly and efficient. Lobby and hotel Lou he were comfortable and lovely.

We requested a shuttle to a wedding venue. Found out at check-in they didn’t travel the 8 miles to our venue - only a 5 mile radius. Staff located a taxi for us but the taxi was not able to return later that evening to take us back. He said a fellow cabbie would call us and they never did. We had no way back to the hotel. We ultimately found a ride back with friends but it was unsettling.

The shuttle service to LCA was very convenient and made our experience very easy.

Everything was perfect for the occasion, my husband's birthday. We only stayed for 2 nights and it was very peaceful and intimate. Not alot of traffic, noise,or loud kids running around. The restuarant inside was delicious and I love the fact that we didn't have to live the building to find good food. The room service was incredible. We went to the restaurant the 1st night and ordered dinner from room service the 2nd night. The food was delicious. The room was a nice size and my husband had a great time. I'm differently coming back again.

One of the valet members lied about the cost of parking, then when I question it, he changed the price again, even telling me that the valet was free,so he could get a bigger tip. I still don't know the amount of cost for the valet. The ice machine was broke on my floor which wasn't a big deal. However, the ice machine on my floor had instruction to go one floor above or one floor below for ice. I decided to go one floor above and when I got there, it had no ice in the machine and I had to got 2 floors down to get ice. So that was a little frustrating.

Great location. Shuttle was convenient and easy to use. The room was nice with a great view.

Lighting in the room. I wish they changed their bulbs to soft white from daylight. It was very uncomfortable for the eyes. Also, glass block in the bathroom illuminated the sleeping area when the light was turned on in the bathroom at night. We had very loud neighbors, shouting until 3am, I had to go knock on their door and tell them to stop.

Nice and spacious. Very comfortable

The bathroom floor hadnt been mopped in quite some time. The glasses in the bathroom looked like they had only been wiped out and not washed. The paper discs that the glasses were on obviously were not fresh and had been re-used. The body lotion had also been previously used. Not new. Also... be aware that the water in the fridge is not free and there are no disclosures stating otherwise. I found out at checkout that they are $5 each. Not good.

The suite was very nice. The staff was very responsive. Room service was did not take long even for the delicious freshly baked cookies. I especially appreciated the separation of the bedroom from the sitting room. It allowed me to take a meeting without disturbing my spouse. I also liked the bathroom, especially the deep soaking tub.

The view was less than desirable as it looked onto the garbage area and the train to and from the casino was right outside our window. Valet parking was mostly impossible to reach by phone from the room but once we went downstairs the car was brought out within 5 minutes or so.

The rooms are amazing. The location is excellent for walking to almost anywhere downtown. Overall the staff was excellent except one.

Overall the room was clean, but I feel like it could have been cleaner. I found some hairs in the shower that I now where not mine. There was no decaf coffee options for the Keurig in the room. My daughter went down to the front desk very early in the morning to see if they had any and was spoken to very rudely by the Security Guard on duty. There is no need for that.

The location is great. The casino, good restaurants, a bakery and ice cream parlor all within walking distance. I was able to walk to many venues as well. The size of the suite was a pleasant surprise and the room service food was good the only thing missing was a microwave to heat up the leftovers since the portion size was very large.

My pet peeve is the same with all hotels I have stayed at lately and that is the ice bucket and drinking glasses are in the bathroom! I don't understand this latest trend because it is clearly a violation of infection control. In the age in which we live there should not be glass ware at all. Everything should be single use.

The location is amazing. They had a beautiful Xmas tree and music playing, very festive. We were able to check in early. My kids love being able to see the People Mover outside the window. The living room was clutch after the kids went to bed, so we didn’t have to whisper in the dark.

Some of the bathroom tiles were wiggly. Also, I didn’t love that when you turn on the bathroom light it illuminates the entire bedroom (because of the glass wall)

The Atheneum was centrally located to downtown as well as being in Greeektown where there is a fabulous choice of great restaurants. The hotel also offered a free shuttle service to anywhere within a 5 mile radius.

Perhaps breakfast included.