The complimentary breakfast was good with lots of options. The attendants were both so pleasant and helpful. The bed was super comfy, the amenities were excellent, i.e. mini fridge, coffee maker and microwave. There was an ice machine on our floor which was nice The location was easy to find and perfect for our needs. Will definitely return! Thank you.

A hot tub would have been a great addition to the pool area. We also got locked out when we visited the pool area patio. We had to call the front desk! Otherwise no complaints!

The rooms were very modern and updated! The breakfast foods were delicious, hot and a fantastic variety. The lobby was clean and the common lobby area had lots of seating with plenty of plugs for those that needed to charge phones or laptops. The lobby also had a coffee/tea bar for complimentary service. The room and bathroom were fresh and clean. The heater/air conditioner worked perfectly. The shower was nice and high for us tall people!

While the bathroom vanity was updated, sleek and clean, with a nice rectangular sink/basin, the faucet was placed in the top right CORNER of the sink. This made it awkward to wash hands or get a washcloth wet without getting water all over the vanity.

clean nice room perfect for what we needed it for.

When I went to check in knowing I had already paid I was told to insert my card, I asked for what and I was told for the reservation. I told him I already paid and he said he’s look, I had it pulled up on my phone showing I already paid the full amount. he then just says ok $20 for incidents it’ll be returned after check out. it’s been a day and still pending in my account.

The breakfast was very nice. It had a variety of different items to enjoy. The location was pretty well located to the places we were moving around to and made it very convenient for the trip. Staff was pleasant and answered any questions we had

Wehn it was at the busy time of the day such as rush hour, a place to get out of the parking lot with a traffic light would have been great, but the city isn't going to put one in for one hotel.

The breakfast gave a wide variety of selections to include various muffins, eggs, waffles, fruit, yogurt, juices, and cereal, and was very good. The attendant (Sherry) made sure that everything was as fresh as possible, was constantly cleaning, and gave a warm, friendly smile every day. The housekeeper (Alicia) made sure that we had everything that we needed to include replenishing our towels daily.

Clean, comfy, exceptional staff We got the message that said check in was from 3pm- midnight. Knowing we would be late, I called and he told me it was fine as long as I was there by 3am Since he knew I was coming, the wait at the front desk wasn’t long and he was exceptional with his customer service. Much appreciated!

The staff was very friendly. The location was perfect for us as I was taking my son to college that was only 10 miles away. The room and hotel were very clean. Breakfast was very good as well.

Our TV didn't work which necessitated me looking behind the TV. A bit dusty.

It was excellent. And the lady that does the breakfast was so very gracious and ready to help!!

Some information at the desk about things to see and do in the Niles area. The hostess at the desk did write some things down, but a handout would be very helpful.

As a group there for a wedding, we were welcome to eat our take out dinner in the breakfast eating area. The food service staff showed me the food labels to assure they were Gluten Free for my Celiac Disease.

Room was great. Really liked the bathroom although there the door to the shower was messed up causing a leak on the tile from the shower.

Nothing that I'm sure the hotel was aware of. I forgot my pillow 😑 but that was my fault.