Country Inn & Suites by Radisson, Traverse City, MI

The hotel was clean, quiet, comfortable, convenient, and staff was very accommodating as the first room we received the heat was not working properly and we called and they moved us into a different room in which the heat worked.

Due to a broken ankle and being in a cast, we booked a handicap accessible room. We saw in the photos that the shower had a shower seat which proved to be very convenient; however, it only had a shower head. A handheld shower would definitely be a great addition to the handicap rooms.

convenient, clean

The hot breakfast was cold. There was western omelettes for the egg selection and it would have been better to have regular scrambled eggs as a second choice. It was very busy and there was only one guy working the breakfast area and you could tell he was overwhelmed by his actions. Guests returning to their rooms at midnight were very loud talking in the hallway before they went into their rooms.

It had new carpet and the hallways were fresh and clean. The beds were comfortable with nice linens, nice furnishings throughout the common areas.

The bathroom floor and tub/shower tile was in need of repair - mildew/mold along some of the grout. The hot tub or spa tiles were very dirty along the water line.

Breakfast was decent. The selection was varied and they had enough hours to get everyone through. My kids really enjoyed the pool and I loved that we could enjoy dinner on the patio when we stayed at the hotel. It's close to pretty much everything. Safe and Family Friendly!!

Location was nice- it was within walking distance to the civic center for our ballgames!

Price!, very expensive. Ice machine could give out better ice than it being shaved ice- melts way too fast. And a mini freezer in refrigerators other than it was a very nice stay, it was clean, everyone was very nice.

Room was very good, cleanliness, too. Breakfast was typical of Country Inns. Plenty of room for breakfast with two inside dining areas plus patio tables outside.

Layout was confusing at first. Rooms are on perimeter around center outdoor patio area; so depending on room location, it can be a bit of a walk to get to breakfast area next to reception.

The location and the view of the bay. The staff was very nice and helpful.

The bed was not comfortable. Very hard. Need a mirror outside bathroom with a good light. That way someone can finish getting ready while someone else is in shower.

Rooms very comfortable. Had lots of amenities in room. Microwave, mini fridge that actually worked , ( many hotels they barely cool ) kept things nice and cold. Safe in room. Very clean, nice mattress, shower head was great ( many hotels have a terrible shower flow) night light built into wall in bathroom so don’t have to use a outlet up on a night light, special towel to wash off makeup and a blow dryer. Staff was super nice and helpful. Breakfast was ok...take and go due to a Covid. ...but not their fault. Did best they could under circumstances. Pool very nice and clean as well as hot tub. Very well kept up hotel facilities. Exercise room looked nice as well but we did not use it. Was 5 minute drive from downtown max depending on traffic. We have had got it miss with Country Inn and Suites in the past...stayed at a terrible one near ChicagoO’Hare once...but this one was awesome and we would stay there again.

When we first pulled in the surrounding area looked a little questionable. The building next door used to be their suites we were told but got bought out and turned into an apartment complex which did not appear we’ll maintained. The area behind the hotel also was a little unkept looking. But...we got over all that quickly once we saw how nice the actual hotel interior was...clean and comfortable.

Did not eat breakfast

We have stayed at comfort inn & suites many times and one reason was the very soft bed but this time, the bed was uncomfortably hard. I think you changed mattresses a couple yrs ago. Also there was soil under the toilet seat. Other than that we enjoyed our stay.

The staff was very friendly, the room was very clean and well stocked, and the facilities were very nice as well! They actually gave us quality coffee in the rooms. The hotel is LITERALLY in the middle of Traverse City which allowed for very easy travels to and from all the attractions we were going to see on our honeymoon. The pool was gorgeous and very clean, too, and we were so happy to be able to swim.

Even though it is adults only hours after 10:30, it wasn’t enforced. We had kids throwing pool towels into the pool and smacking water around everywhere after 10:30pm almost every night. They also hogged the entire hot tub by sitting on the entrance stairs in. It was a bit annoying seeing as how it seems hotel staff didn’t check that as much.