Location, the events they had planned for my grandkids, staff was friendly on arrival and the ease of checking out via text.

I was very disappointed in the restaurant, the food was terrible and way overpriced for what we got.

Great activities for kids. Fantastic indoor water park.

Limited food choices in the hotel and prices a bit steep.

The breakfast buffet was OK. There were limited choices, but it fed the family. The dinner options were overpriced. My self and three children, with no extras, totaled out at just shy of $100.00, with tip. Two of the kids had buttered spaghetti noodles, which costs very little to prepare. We also had a cheeseburger and pulled pork sandwich. Food is definitely overpriced.

The arcade was a huge disappointment. I purchased 3 $15.00 "Paw Cards" for my kids. They didn't last more than 10 minutes worth of play. My kids were very unhappy. The ticket redemption was laughable. 40 tickets would get you a mini pack of m&m's. Really? The cost of going to and staying at Great Wolf is understandable, but the food and arcade are overpriced.

The cleanliness of the entire facility was impressive.

Was a little disappointed by the misleading advertising on the website regarding the ability to enjoy the water park prior to lodging reservation being ready. upon arrival at 10am was informed that this was not possible until 1pm and would be a cost of $50. we ended up paying for one adult and our child to enter water park on a day pass $106. while my husband and daughter attended water park I sat in parking lot until room was ready. 4pm

Such a great experience for the grandkids with so much there to do. Large comfortable room with balcony. Water park, minigolf, Magiquest and more were great ways to keep the kiddos busy and happy. Restaurant wait staff was very good!

Restaurant food wasn't great for dinner or breakfast.

I absolutely love that there was so much to do with the family… Water park was awesome, all the fun little activities were great, We definitely plan to make more visits in the future.

it’s a little pricey, wish the water parked stayed open later especially because check in is at 4p and the water park closes at 8p so the first day we didn’t get to swim.

Kids loved the water park and the separate bunk space in the room. Room opened onto patio and lawn (as well as hallway other end). Clean and spacious.

Would have liked to know when checking in that the water park closed at 8 (I didn’t ask or check - my bad really). However, passes included water park the next day so with some rescheduling we spent time at the water park and happiness ensued.

Staff was great, friendly and helpful. Always something for the grandkids to do they never got bored. Rooms were clean and spacious. The food was good at all the places we ate at. All of the lodge areas were clean. It was our first time there and we are already planning our next trip there.

Did not like paying for parking, no other places we have stayed at charged to park.

Everything about the hotel and water park was great. Small events in the lobby for the kiddos.

I was charged a different rate than what was on my booking.com quote and email receipt. I was charged overdraft fees due to 3 different transactions with one transaction still pending for OVER the amount of the room.

the amazing service, the water park and the great activities and how close you are to everything.

the daily stuff can be a little repetitive, and the water park could use a like a wave pool and our bigger slide and it would make it just that much more fantastic than it already is.