This is our second time staying at Hampton Inn in Cazenovia and probably will not be our last (we book an annual overnight stay before college move in day at Colgate each Fall). We often stay at a Hampton Inn because you usually know what you are going to get. The staff were extremely friendly upon arrival and during breakfast. They put cookies and brownies out along with coffee/tea. Room and bathrooms were very clean. Pillows and bedding are very comfortable. We brought our dog with us as this hotel is a dog-friendly establishment. The fee is $50 flat for your pet. Location is convenient with a gas station and McDonald’s across the street. If you like walking, you can head straight down the main drag into “downtown” and walk right to the lake if you like to break a sweat. Will be back the next two years as the price of staying 20-30 minutes outside of Hamilton is worth the price.

Breakfast is Hampton Inn basic if you’ve stayed at another location. This location might consider adding one more hot item like hash browns or something in addition to the eggs and sausage. Also the regular coffee in the lobby is on the weak side. The decaf was actually a stronger brew.

I love the size of the suite we get. There’s enough room for my 3 year old to play. Indoor pool with basketball net was a huge bonus. Location is good a lot of options nearby for food/drink it’s up to you to go get food for the room or go out to eat either way you’re not far! Breakfast is amazing so many choices definitely take advantage of it!

Honestly the down part of our stay was the pillows! Very minor we forgot to bring ours and thought oh it will be fine, but we all found them pretty uncomfortable. One other thing to continually improve is noise, it wasn’t overly noisy but you can hear the ding of the elevator and doors closing in the hall. I was very worried about how loud my child was to not disturb other guests because I knew noise was a potential issue (hopefully she didn’t disturb anyone)!

The stay was overall pretty excellent, however the soundproofing in the hotel was not. One of our party was disturbed by noise, I also noticed it but it was not overwhelming from my bed. FOH staff were excellent. Breakfast was utilitarian, nothing special. Housekeeping was excellent, all was spotless. Of note, the quaint little village of Cazenovia is not walkable from the hotel, you will have to drive and park to explore the tiny shops there. Overall, a great stay for me, I worked in hotels for years so I know to appreciate great staff. I hope they all got hazard pay for covid. Dealing with travelers can be difficult. Great job!!

soundproofing

I love everything about this hotel!! Beautiful location, extremely clean, comfy beds, amazing free breakfast and always the kindest, professional, friendly staff!!!

There was not one issue!!

Very clean and comfortable! I would recommend this hidden gem. Staff was very helpful and friendly. Amenities were great and free breakfast was better then expected!

The rooms were spacious and the bathroom was as well. Loved the lounge chair

Pool could have been open a little later as I was only there one night and got in a little late.

Convenient location, friendly staff, clean, and comfortable. Staff was informative about the area, and just all around courteous. I would recommend staying here for longer, but we only needed it for one night. Wanted to use the pool but never got a chance.

The only thing that was inconvenient was the pub ( food closed early). My husband an I got in late and wanted something other than snack food, but the food was already closed down for the evening. This is the only thing I would suggest be changed. They closed at 8:30, and we got back from what we needed to do at 9.

location and almost new facilities. breakfast area was spacious and well maintained

The Lakers lounge didn’t have a cook on a Wednesday night

clean friendly

prefer to have room which dogs never used

Everything was clean and comfortable. Staff very informative and helpful. Breakfast was good and appealing.