Clean room, beautiful view, great breakfast spread, most staff were very pleasant, comfortable beds. Almost every room has a beautiful view of either the river/ canal or the lake. Although we didn't get a chance to use any, there is a pool, sauna, and restaurant . Room also has a small kitchenette.

-Paid extra for a Lakeview room which was nice but the standard river rooms had just as nice of a view. (MOST rooms have a water view) -Everytime we flushed the toilet we had to take the top off the toilet and manually set the flange otherwise it would keep running. - No complimentary bottled water in room as advertised. - Toilet in lobby didn't flush - morning desk clerk was rude -shower temperature had a hard time regulating.

EVERYTHING WAS REALLY GOOD!! & ALL OF THE STAFF IS SO NICE AND ALWAYS VERY HELPFUL. WE STAYED HERE FROM THE 1ST- 5TH. My HUSBAND AND MYSELF LOVE STAYING HERE AT THE BEST WESTERN PLUS.. & OMG! THERE CONTINENTAL BREAKFAST IS OUT OF THIS WORLD.... Cause they thought of Everything let me tell you what.... Belgium Waffles

I am disabled, maybe booking.com should have asked that question before placing me in a room that was 4th floor all the way at the end of the building. My 82-year-old father was with me and the chair that he slept in (he can't sleep laterally) was deficient to say the least. You need to be more aware of the disableds' comfort. Also, only 2 coffee cups in the room when you knew 3 people were coming

Ok, I was so thrilled with the fact that there were 2 cold water bottles in the fridge when we got to our room! I was so surprised, definitely needed water and it was available at the perfect moment! It's the little things. Oh, and the balcony was the best.

Not really any phone outlets by the bed. Shampoo, soap samples kind of small, a dispenser in the shower would have been better and would make less plastic waste.

The hotel was beautiful. So clean, beds were comfy, rooms were huge. The fitness center was beautiful, the pool area was the nicest I’ve seen (and we’ve stayed in a lot of hotels! It had a large hot tub, sauna and steam room. The free breakfast was absolutely phenomenal! We can’t wait to go back!

Pool spa was good late check out price should be cheaper like 100 a night or so not 198 I feel with thst there should be a meal to go with your stay from resturent and also the breakfast could be a little better

Answered the price way to much lower price grant me.a stay for 50

Clean environment. Friendly and helpful staff. Proximity to destinations. Ample parking. Breakfast was awesome 👌!

Freshness of my pillow cases and beddings.

Loved the balcony and that there was a view! Had a room in the newer section of hotel that had a bar sink. Good breakfast! Across the street there's a good sports bar/cafe.

Long, long, long hallways to newer rooms. While it was great to have a view, looking into a partly industrial area wasn't the most inspiring view.

This place is breathtaking . I’ve stayed at many hotels and this one was the most amazing. the facilities are perfect the view is just amazing , the Resturant is fantastic , room are super clean and exceeded my expectations , front desk staff was super kind and supportive. overall rate it 10/10 I would for sure book again !

We were impressed with the selection for breakfast. The first day we were disappointed that that started to close up at 9:20 and out of waffle batter. We thought breakfast was to go until 10. The second morning we went down earlier.

Pool water was a little cool.