Ramada by Wyndham Liverpool Syracuse

The location was great. 10 minutes from Amtrak/Bus Station. There's a Food Mart across from hotel. The Staff were very professional and welcoming. We were able to check-in early.. There's a restaurant in the hotel I HIGHLY recommend the food was absolutely delicious I enjoyed the Denver Omelet 2 days in a row. The restaurant staff were GREAT!! There's alot nearby and within walking distance. The room was comfortable, we had a mini fridge and kureg coffee maker. There's also a Bar that opens around 4pm. And a pool I didn't get to enjoy this time around...but I'll be back.

The furniture is a bit dated in the rooms my mattress sagged a little in the middle. Definitely needs replacing. No microwave in the room and ice machines were not working.

Evelyn was the greatest hospitality employee I have ever met. She was more than just the woman that checked us in. She was just the kindest, genuinely caring, and helpful woman that seemed to care about every guest. I watched her handle my crazy situation at ease, all while taking phone calls, helping others, and answering side questions by other guests. She was a multitasking master, and she never once seemed like she was stressing out. I'm not loyal to any specific hotel chain but if I am in staying in this area, I will 100% stay here because of her.

Rooms were very small. Bathroom was very outdated. This hotel with some updates would absolutely be the best hotel to stay at in this area. Definitely update the bathrooms, toilets are wake you up at night loud.

Receptionist was very nice checking in and out!

Went to the fitness center was working out then the waitress from the restaurant came up and said that we were making to much noise we can hear you downstairs.. the treadmill and the bike made noise so couldn’t work out but that was the only down fall!

It was beautiful inside. It’s clear they do a lot of functions and cater to business travelers. The woman at check-in was EXCEPTIONAL. She was extremely nice and was very accommodating.

Some of the hallways seemed a little dark for my comfort, especially near the elevators.

The Front Desk staff went out of there way to accommodate me in Every way. The Bartender was fabulous and so Friendly. Great Hotel⭐⭐⭐⭐⭐

Nice, comfortable, clean, near restaurants and shopping

Loud kids on my floor ( not the hotels fault) The response from front desk to our complaint was prompt and understanding.

The staff where nice and a good location

The hotel is a little bit dated and alot of water damage in the bathroom, also the air conditioning didn't work à

We did not utilize the breakfast, but would like to suggest you offer tea instead of just coffee.

One used towel was left behind the bathroom door.

the staff is so nice! I feel like a lot of customer service people are cranky these days and these people were so nice.

Everything was great

Service, the food at restaurant were excellent

Bathroom was small and poorly designed. No fridge. Ice machine broken.