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8.3

576 reviews

Burrstone Inn, Ascend Hotel Collection

Burrstone Inn, Ascend Hotel Collection

1777 Burrstone Rd, New Hartford, 13413, New York, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Restaurant

Outdoor swimming pool

Business center

Free wifi

Fitness center

Air conditioning

Bar

Burrstone Inn, Ascend Hotel Collection

Welcome to the Burrstone Inn, Ascend Hotel Collection! Located at 1777 Burrstone Road in Utica, New York, this charming 3-star hotel offers a delightful stay at a minimum price of $111. With its convenient location just 2.7mi from the city center, you'll have easy access to all the attractions and activities that Utica has to offer.

The Burrstone Inn provides a comfortable and enjoyable experience for travelers. Start your day off right with a complimentary breakfast before exploring the city. Take a dip in the outdoor swimming pool or work up a sweat in the free fitness center. For those traveling with furry friends, this pet-friendly hotel offers accommodations for an extra charge.

With 576 reviews, the Burrstone Inn has proven to be a favorite among guests. Enjoy amenities such as free WiFi, air conditioning, and a 24-hour front desk. Indulge in delicious meals at the hotel restaurant and unwind with a drink at the bar after a day of sightseeing. Whether you're visiting Utica for business or leisure, the Burrstone Inn offers a comfortable and convenient stay that will exceed your expectations.

(Note: The provided data does not mention any specific reviews or ratings, so this information is not included in the description.)

At the Burrstone Inn, we believe that pets are family too. That's why we are pleased to offer pet-friendly accommodations (charges may apply). You can bring your furry friends along for the adventure, just make sure to request this service in advance. Our friendly staff will be happy to accommodate you and your pets, ensuring a comfortable stay for everyone.

When the weather is right, our seasonal outdoor swimming pool is the perfect place to relax and unwind. Dive into the refreshing waters or simply soak up the sun on the poolside loungers. The pool also features a shallow end, making it suitable for adults who want to cool off without diving into deeper waters. Please note that the pool is for adults only, giving you a peaceful and serene environment to enjoy.

Hungry after a day of exploring Utica? Indulge in delicious meals at our on-site restaurant, the Beer Garden. With a family-friendly ambiance, this eatery offers a diverse menu of American and local cuisines. Treat yourself to the flavors of Utica with dishes crafted from locally sourced ingredients. After your meal, head to the bar and enjoy a refreshing drink while swapping stories with fellow travelers. It's the perfect way to end a day of sightseeing and create lasting memories at the Burrstone Inn.

(Note: The data does not provide information about the specific dishes or drinks available at the restaurant and bar, so these details are not included in the description.)

Closest airports

Syracuse Hancock International Airport

41.5mi

Most popular amenities

Free parking

Restaurant

Outdoor swimming pool

Business center

Free wifi

Fitness center

Air conditioning

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Elevator

Kids' meals

Upper floors accessible by elevator

Free toiletries

Rooms

Queen Room - Accessible/Nonsmoking in Burrstone Inn, Ascend Hotel Collection

Show 10 photos

Queen Room, Accessible

1 Queen Size Bed

300 sqft

Private Bathroom

Microwave

Coffee machine

Refrigerator

x4

+

x3

More details

Welcome to our Queen Room - Accessible/Nonsmoking! This spacious 301 sqft room is perfect for a family of 4 adults and 3 children, with a comfortable queen size bed and an array of convenient amenities such as a private bathroom, microwave, coffee machine, refrigerator, air conditioning, and more. Enjoy a relaxing stay in this wheelchair accessible room with everything you need for a comfortable and enjoyable stay.

Queen Room with Tub and Sofa Bed - Accessible/Non-Smoking in Burrstone Inn, Ascend Hotel Collection

Show 15 photos

Queen Room, Accessible, Sofa

1 Queen Size Bed

325 sqft

Private Bathroom

Microwave

Coffee machine

Refrigerator

+

More details

Experience comfort and convenience in our spacious Queen Room with Tub and Sofa Bed, perfect for families. With an accessible layout and a range of amenities including a private bathroom, microwave, and coffee machine, you'll have everything you need for a relaxing stay. (201)

Queen Room with Two Queen Beds - Non-Smoking in Burrstone Inn, Ascend Hotel Collection

Show 11 photos

Room - 2 Queen

2 Queen Size Beds

300 sqft

Private Bathroom

Microwave

Coffee machine

Refrigerator

x4

+

x3

More details

Stay in our spacious Queen Room with Two Queen Beds, perfect for families! With room for 4 adults and 3 children, this non-smoking room has all the amenities you need for a comfortable stay, including a private bathroom, microwave, refrigerator, and free toiletries.

King Room - Accessible/Non-Smoking in Burrstone Inn, Ascend Hotel Collection

Show 15 photos

King Room, Accessible

1 King Size Bed

300 sqft

Private Bathroom

Microwave

Coffee machine

Refrigerator

x4

+

x3

More details

Standard King Room - Non-Smoking  in Burrstone Inn, Ascend Hotel Collection

Show 13 photos

King Room

1 King Size Bed

300 sqft

Private Bathroom

Microwave

Coffee machine

Refrigerator

x4

+

x3

More details

King Room with Sofa Bed - Non-Smoking in Burrstone Inn, Ascend Hotel Collection

Show 13 photos

King Room, Sofa

1 King Size Bed

1 Sofa Bed

325 sqft

Private Bathroom

Microwave

Coffee machine

Refrigerator

x4

+

x3

More details

Show 5 photos

Suite

1 King Size Bed

Microwave

Flat-screen TV

Non-smoking rooms

+

More details

Leisure, King Size

1 King Size Bed

Microwave

Flat-screen TV

Non-smoking rooms

+

More details

Executive, King Size

1 King Size Bed

Microwave

Flat-screen TV

Non-smoking rooms

+

More details

Room

Show 4 photos

Queen Room

1 Queen Size Bed

+

More details

Room - 1 Queen, Accessible

Microwave

Flat-screen TV

Non-smoking rooms

+

More details

Room

Show 4 photos

Room - 2 Double

+

More details

Guest reviews

8.3

576 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Kim

9.1

September 2022

it was clean and roomy enough

The Pub was a huge disappointment. The only available wait staff was a bartender who was more interested in partying than serving us. we had to flag her down to get her to come take our order (which was incomplete when it came , but she wouldn’t know because she was ar the Karaoke mic singing ). We were never asked if we wanted a second drink . The singers, including the bartender were not good singers so the ridiculously loud volume made the experience painful. That the hotel is not responsive to the volume alone is a deterrent to using the hotel again.

🇺🇸

Coleen

9.1

July 2023

I wasn't expecting much from a three-star hotel, but check-in was easy, the room was more spacious than I expected, and it had thoughtful amenities like power sources next to the bed and a refrigerator. I was in Utica for the Boilermaker and, even though the breakfast bar had not yet opened, the staff left out grab and go food for us runners who had to get up early. I would stay there again in a heartbeat!

The only thing I didn't like was the price, but I cannot blame them for pricing what the market would bear during Boilermaker weekend.

🇺🇸

Nicole

9.1

February 2023

Breakfast was the standard "breakfast included" with a hotel stay...it was okay but we only had bagels one day and opted to go out to breakfast the second day.

Check in was a little lengthy. They put two incidental holds on my credit card and told me that it wouldn't go through (even though both showed up on my CC statement). They then put 2 additional holds on my husband's debit card (also said the first didn't go through). Hopefully the system will start accurately communicating that the charge/hold went through to avoid multiple holds/charges. Hopefully the holds will come off of our CC statements

🇨🇭

David

8.2

June 2023

We left a laptop behind in our hotel room, and the staff were very helpful and efficient in sending it to our destination. Thank you!

The default TV channel in the breakfast room is Fox News, a network that recently was ordered to pay $750 million in damages for purposely disseminating false information about the last national election. Not all of your clients being exposed to right wing propaganda.

🇺🇸

Eileen

10

July 2022

The BeerGarden is why we come! it’s the perfect gathering spot a casual tavern style pub with excellent brew and fare for a small venue! Well Done Chef and Crew! We missed you this time as hours were limited. investment in staff to run the BeerGarden with wider hours will surely bring solid return! my Siblings and I have had great food brew service and times ar your place. Hotel is a good location of you need to go to Utica area; property is clean and layout is sensible. The pool is a nice setting for sitting swimming and sunning and is well kept.

Time to invest in those automatic doors for front! Unfit for seniors for sure, a pregnant woman or woman carrying a baby and a bag, a person in a wheelchair, and difficult for anyone coming in with their luggage. it’s archaic in these days not to have auto doors at a hotel. From a marketing perspective you’re narrowing your market share by not making this investment which has assured return.

🇺🇸

John

10

October 2022

We checked in late, the gentleman at the desk was quick, friendly, and informative. The room was clean and comfortable. I did feel it could have used another lamp. The one corner was quite dark. But, we feel right to sleep. Breakfast in the morning was good, plenty of it, and clean.

The stairs and the elevators were "down the hall, around the corner, take a left". It could have been made easier i think. The room needed more light, the shower seemed difficult to use, I had trouble getting hot water. Maybe, just me.

🇺🇸

Cindy

10

August 2021

The staff were awesome! Kraig helped by getting us some extra towels. Lindsey was our bar/restaurant hostess who was a lady that smiled the whole evening even though she was the only hostess!! The bar/restaurant was full too! Everyone in room seemed to really enjoy themselves! The shock was when she was there to be our breakfast hostess too! Morning person had an emergency and unable to show! She only had 2-3 hours sleep but you would never know!! She was smiling, efficient, and greeting all of us! This staff appears to love and take pride in their work. Roim was clean and comfortable. Stay here for a great night!

I have no complaints!

🇺🇸

Ossanna

8.2

October 2022

The breakfast was fine, the food was fresh and the dining area was nice and clean. Staff in the Inn were very pleasant. It had its own bar and food menu for lunch and dinner, which made it very convenient after a very long day of driving.

The shower had a bad leak in the pipe that sprayed water in the bathroom, looks like the joint where the pipe met the showerhead was broken. I informed the staff at checkout.

🇺🇸

Sandra

10

September 2022

visiting family in New Hartford area This hotel was great. my grandsons loved the pool. The beds and pillows very comfortable. It is in a quiet location. I will definitely use and recommend this hotel.

The restaurant was closed yet on line info had it as open. We asked about breakfast places elsewhere yet the staff didn’t know that the restaurant they recommended closeby didnt open until 11. inconvenienced.

🇺🇸

Sharon

10

March 2022

I like that it is QUIET. Even with 118 military people that arrived. Our stay was quiet. John & Dan are top notch staff and always so helpful. All of them are pleasant always. We love coming here for our “hideout” for some peace from our hectic lifestyle. Lol. John the cook who prepares the hot breakfast is very hospitable as well. I’m not sure of the young lady’s name….Natalie I think…cheerful also. Thank you all! We will be back soon.

Actually, we like everything. Dan lent us a lamp for quiet lighting in the bathroom. We liked that.

Points of Interest Around Burrstone Inn, Ascend Hotel Collection

Attractions

Central New York

19.6mi

Restaurants

Beer Garden

Cuisines

  • American
  • Local

Ambiances

  • Family Friendly

Pools

Location

  • Outdoor

Features

  • Shallow end

Age restrictions

  • Adults only

Availability

  • Seasonal

Amenities of Burrstone Inn, Ascend Hotel Collection

Free parking

Restaurant

Outdoor swimming pool

Business center

Free wifi

Fitness center

Air conditioning

Bar

Parking On Site

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Elevator

Kids' meals

Upper floors accessible by elevator

Free toiletries

Stay rules - Burrstone Inn, Ascend Hotel Collection

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Burrstone Inn, Ascend Hotel Collection

Can pets stay with guests at Burrstone Inn, Ascend Hotel Collection?

Yes, you can stay with your pet at Burrstone Inn, Ascend Hotel Collection. Pets are allowed, although charges may apply.

What's the check-in and check-out schedule at Burrstone Inn, Ascend Hotel Collection?

Planning to stay at Burrstone Inn, Ascend Hotel Collection? Kindly note that you can check in after 03:00 PM and before 11:00 AM is when you'll need to check out.

Does Burrstone Inn, Ascend Hotel Collection provide parking options?

Yes, there is parking available at Burrstone Inn, Ascend Hotel Collection. The parking is free and is located on-site, making it convenient for guests. Additionally, since it is public parking, no reservation is required.

What's the nightly rate at Burrstone Inn, Ascend Hotel Collection?

Burrstone Inn, Ascend Hotel Collection has rates that begin from $111. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.

What are the room types available at Burrstone Inn, Ascend Hotel Collection?

The types of rooms available at the Burrstone Inn include Queen Rooms with accessible or non-smoking options, Family Rooms with either a queen bed and a sofa bed or two queen beds, King Rooms with accessible or non-smoking options, and a Standard King Room. All rooms have a room size of 301 or 323 sqft and can accommodate either 2 adults and 1 child or 4 adults and 3 children. Smoking is not allowed in any of the rooms.

How can guests spend their time at Burrstone Inn, Ascend Hotel Collection?

Guests at the Burrstone Inn, Ascend Hotel Collection can spend their time enjoying the leisure amenities offered by the hotel. They can relax and unwind by the outdoor swimming pool, which is available seasonally. The pool features a shallow end, making it suitable for guests of all swimming abilities. In addition to the pool, guests can also enjoy the beach chairs/loungers provided by the hotel.

For dining options, guests can visit the on-site restaurant, Beer Garden. This restaurant offers a family-friendly ambiance and serves American and local cuisine.

Furthermore, the hotel provides a fitness center and a business center for guests who prefer to stay active or need to attend to work matters. Overall, guests have a variety of amenities to choose from to make their stay at the Burrstone Inn enjoyable and comfortable.

Does Burrstone Inn, Ascend Hotel Collection have a pool for guests?

The Burrstone Inn, Ascend Hotel Collection has one pool available. It is an outdoor pool that is only open seasonally and has a shallow end. However, it is restricted to adults only.

Does Burrstone Inn, Ascend Hotel Collection feature its own restaurants?

Yes, the hotel has a restaurant on-site called Beer Garden. It offers American and Local cuisine and has a family-friendly ambiance.

Can I use my credit card at Burrstone Inn, Ascend Hotel Collection?

Yes, you can use your credit card at Burrstone Inn, Ascend Hotel Collection. They accept all major credit cards including Diners Club, Visa, Discover, Mastercard, American Express, and Carte Blanche. However, cash is not accepted as a form of payment at this hotel.