Everything!!!! The food was awesome! The front desk staff upgraded us to a suite on the 6th floor because there was something wrong with the booking when we checked in and our room was Amazing!!! End of the hall, quiet, super nice and after traveling all day, so grateful. The young woman at the front desk was so kind (she has a very high pitched little kid voice- any recap her name) and the woman serving breakfast was a DYNAMO!!! She should get a raise! She was on top of all of it and so sweet!!!! I spoke to her I. Spanish and she said she lived her job. She made a lasting impression. Promote her.

The location provided easy access to plenty of shops, restaurants, and the highways. Breakfast was good and offered a variety of options from muffins, cereal, eggs and sausage. A large sports group was present, but we were located at the end of the hall on the fourth floor and either intentional or not, the placement was excellent and quiet. Room was clean and shower was hot with better than average water pressure. Check in and out was quick and staff was friendly.

Room had a slight smell upon entering but dissipated after a few minutes with the AC on. The parking lot was tight but had ample spots even with a large sports group present. It was a little pricey for my preference.

The location was better than we had hoped for. Just a short drive into the middle of town or you can jump on interstate to head to the outskirts. The bed was comfy and the room was surprisingly quiet. While the lot was a bit disjointed, there were plenty of spots and we enjoyed parking underneath of the hotel as had our bikes attached to our van.

We only had the breakfast buffet the first morning (out of 3). While sufficient, it was not the best. But the eating area was clean and really nice and the staff kept everything stocked. More variety would be nice.

I thought the room was pleasant and very clean. The beds and pillows were very comfortable, even when compared to our PosturePedic bed at home. The location to downtown and outdoor hiking activities in the mountains was very nice. The staff was helpful in an instant when asking about getting connected to the spotty wi-fi, and I noticed an improvement the next day regarding the connectivity, which was great for the rest of our visit. I have a feeling something got fixed after I asked about it. We mostly ate at nicer local restaurants, but I did like the fact that we could walk to some fast food places for the kids when needed.

The speed humps in the parking lots are too sharp and make you slow down way to much and a couple of them are within feet of each other. I just thought they were excessively annoying. The swimming pool setup was nice, and we enjoyed it, but it looks like the tiles and room needs redone soon as the chlorine looks to be eating it's way under the tiles and even some metal window framing. Those tiles were quite slick, too! The surrounding properties to the hotel were a little downtrodden, but fine.

The property is in a fantastic location, super close to down town Asheville only about a 5-10 minute drive. The view is so pretty, and its super close to lots of restaurants, grocery stores, and activities. This hotel was one of the cheaper options for us, and the staff and the quality is even better than more expensive places we have stayed. The 2 people at the front desk on our first night were so incredibly kind and welcoming, it definitely set the tone for the rest of our trip :)

My only complaint is the breakfast is always the same, we stayed for 5 days and it’s always the same hot stuff, however there’s enough variety that you can change it up a little.

From the start, I was greeted by welcoming faces, & enjoyed being able to decompress with no worries what so ever. As I’m near McDowell, I was informed nearby locals despite being out of county are hard to be accepted at times, although I’ve never had an issue with that outside of the county I reside as it’s 40+ miles out. With that being said, I thoroughly enjoyed the facilities, & will look forward to potentially considering another getaway there as my effort, & work environment is extremely important to me as a self employed individual. Where I go, my work goes, & all facilities were great!

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They provided good quality shower products so I didn’t need my own while there. They made the beds and replaced the towels during the day while we were gone. They have a washer and dryer BUT you need quarters to use them. I enjoyed the indoor jacuzzi and the indoor pool. They have a decent snack area with reasonable pricing. The breakfast was what I expected and there was decent variety. I loved the balcony at the back; I went out there just to read and it was nice. They have nice parking for guests and you’re very close to many restaurants and stores. The pillows were so comfortable! I would definitely stay there again!

There’s no ATM on site which was only an inconvenience when I needed to use the washer and dryer.

Good location, nice spaces, friendly and helpful staff. Good breakfast, good coffee for hotel coffee. The fire alarm did its job well when somebody lit a candle in their room. The hotel was sold out, but it was surprisingly quiet.

Our first room had something quite nasty on the toilet seat. Also learned that room had a WiFi router expander in the room, and we’d rather not sleep that close to one. Second room was fine, but cleanliness was not over the top by any means. And the floor cleaner used in the public spaces has a REALLY strong odor.

Absolutely everything! This was the cleanest hotel we’ve stayed in I think by far. The staff was amazing and so kind. The room was perfect and comfortable. It was quiet. The breakfast was delicious and had healthy options. The breakfast attendant was so nice and really “on it” with being helpful to everyone. I think* she said her name was Beatrice. She was wondering. The breakfast area was awesome. The pool was great except the hot tub jets didn’t work. It was a really cool and unique pool design being half outside and half inside.

Not a thing except the hot tub jets not working was a little bit of a bummer.

Location, very clean facility, quite, staff friendly. Felt safe with the only way to re-enter after a certain time was with your room key.

Would like to have the option for the bathroom light and vent to be separate very noisy when light only is needed. Other than that I think you are doing a great job in maintaining the cleanliness of the hotel. Keep hiring staff that care about their work and also the Supervisors who check the rooms and you will always have repeat guests and new guests referred by word of mouth from previous guest.