Holiday Inn Express Raleigh-Durham Airport, an IHG Hotel

had a super early flight so I didn't get breakfast but the room was stellar. SO clean! It had a wonderful fresh smell, not a disinfectant smell. The Shower was super clean and the water pressure was fab. Love that extra thick shower mat, and the pump dispensers in the shower instead of bar soap & shampoo/conditioner bottles. The bed & pillows were ridiculously comfortable, & the linens were So soft & cushy...the coffee was surprisingly tasty & very welcome at 4:30 am! The day was humid & very hot so that A/C felt fantastic! Parking was a tad full due to construction work but you could still find a light to park near. The best part was check in with Mandie, who was super helpful and ever so friendly, smiling & polite. Easy morning check out. Very close to RDU , but a little construction also at the entry road, so be careful. Thanks much!

can't really think of anything as a negative.

They provided transportation to the airport. Came back and picked us up when our flight canceled and let us back into our room at 6am. Otherwise we would have 2 kids sleeping on an airport floor. Even when we checked in, they were quick and accommodating.

Fran is the employee who earned this high rating. We arrived at 11 pm and another employee said there wasn't room for our party of 6 on the 4 am shuttle. We hunted all night for a shuttle. When we went down the next morning, Fran phoned and found us a shuttle, got us there early and even helped my diabetic, elderly mom find a snack to bring up her blood sugar. Fran is fantastic!

Fran saved the day. No complaints!

Good breakfast. The hotel is in a safe location. Staff was friendly and accommodating. My room was clean and smelled good.

My room was missing the microwave. But I brought it to the staffs attention so they brought me a brand new one.

Breakfast was good. Location close to Arringdon eye clinic.

When we arrived the shower was dirty, hair in the drain. 2 housekeepers came and thoroughly cleaned. Absolutely no other problems. We stayed there 3 weeks prior too.

very clean, friendly and helpful staff, location was great even with 5’o clock traffic. there was spots of shade to park my car under. food was incredible for breakfast. my room was spacious and comfortable!

loved everything about the property.

Location, cleanliness, and Jasmin. She assisted me over the phone with some concerns that I had prior to my arrival and she was there on my arrival date. she was very pleasant, kind, attentive, and helped me with all of my concerns.

morning front desk staff seemed like she was having a bad morning. I’ll leave it at that.

Super clean. Comfortable bed. Modern bathroom w large, walk-in shower w plenty of water pressure. Staff was very friendly and helpful. Very easy to get on and off the highway. Though it's near the airport, it was very quiet.

I liked the cleanliness of our room. Breakfast was good and coffee was available.

I didn't.like that I paid more once I got to the hotel verses what booking.com said I would pay.

I could leave my vehicle there.

I did not know about the $8/day charge to leave my vehicle until I checked in. It is difficult to find the phone # of the front desk before checking in.