The room was clean. The shower was very nice. The shower had high pressure and lots of hot water. The beds were very comfortable and the pillows were nice and fluffy.

The parking situation is not good. We had to park around the building because there are not many spots near the entrance. If you park in the back of the building, you have to walk around to the front because there is not an accessible entrance in the back, not even with the key card. I also did not like that the heavy curtains do not close in my room. Only sheer curtains cover the window with drapes on the side. The drapes do not close, because I assume they would cover the heating/ cooling unit in room. I felt like there was not enough privacy in the room and the bright lights shone in the room at night.

The booking didn’t come over properly from Booking so I had to discuss options at the front desk. I upgraded to an executive suite which they just showed 2 queen beds for my family of 5. after we worked that out they also didn’t have free breakfast so she gave us coupons. The executive suite she put us in was HUGE. 2 bedrooms, 2 bathrooms, dining and small kitchen. it was perfect.

The breakfast buffet was horrible. I wouldn’t recommend eating at the hotel. my kids hated everything and they are usually pretty fond of whatever. Biscuits were overly dry, eggs were water and the sausage was like rubber. wouldn’t recommend especially if you had to pay $15.

Facility was beautiful and dining room food was good.

I received two bites on my chest. Found a dead bug on the mattress seam. Contacted front desk. Bug was put in ziplock bag and shown to front desk, housekeeper and housekeeper supervisor. They were nice and understanding and said they could show it to an exterminator. Followed up this problem with an email and a phone call on Monday. Have not heard back from them. I just want the bug identified. We had to change travel plans for this. They did not think it was a bedbug, but I wanted an exterminator to identify it for sure.

This was quite an amazing hotel. I took two of my granddaughters just for an overnight stay for one of their birthdays. First thing we saw going down the hallway to our room was the staff wiping down the Walls. So it is very clean. When we went down to swim there was a note on the door that said the pool was closed and we were totally disappointed and the staff assured me that they would let us know if it reopens after repair. I took the kids to my daughter's for a little while and when we got back they couldn't wait to tell us that it was back open and that they had been knocking on our door to let us know. The room was amazing and comfortable it was a quiet hotel. Definately recommend.

Nothing

I didn't eat the breakfast but my husband did and he was very impressed.

A different door on the bathroom. Barnyard door is not very private. The bathroom was short on toilet paper and there was no body wash in the shower, I had to use shampoo. The toilet was way to low for older people and tall ones like my husband.

the property was clean and bright. front desk staff was pleasant. beds and pillows were very comfortable.

our room was extremely noisy. it faced a road and you could hear all the road noise. there were people below our window who were noisy and even on the second floor it sounded like they were in our room. the front desk staff resolved for us. the bathroom smelled like cigarettes after the shower was run. the exhaust fan constantly ran in the bathroom with no way to turn it off, which was disruptive when trying to sleep.

Clean friendly staff

The washer and dryer were broken and we were staying for a long trip and the staff was nonchalant about it and said that other people complain too, and didn’t really solve the problem

Everything was very nicde and clean. I have not been to a Holiday Inn in ages and was happy that I went back. The beds were comfortable and the room very comfortable.

The only thing that I could say would be a negative would be the lack of a complimentary breakfast but I would not want to pay any more for this ammenity. We were quite happy to go to the Bob Evans across the street but I know that alot of people like the option of having a little breakfast included.

the hotel is renovating and we stayed in a new room. Great night sleep, quiet, staff was so nice and helpful.

When we went to the indoor pool a man who appeared homeless was sleeping by the pool. Hotel staff woke him and had him leave the property. They apologized even though it was not their fault.

Our stay here was so comfortable, clean, and of course as a plus a great value!! newly renovated, top notch amenities and a awesome restaurant steps away from the lobby. Personnel were very polite and accommodating!! Highly recommend!!!!