The room was comfortable. We requested first floor since there are no elevators and we have health issues.

The entrance is difficult go find in the dark. The swing shift male employee was borderline rude. He was got helpful when we ask for information and he acted like we are a bother. The night soft person was really nice and helpful. I prefer to stay where i can leave my car while away but I wasn't given that option online when I booked and was told by the unhelpful employee it would cost more to do it that way.

Good location, the sound of travelers in the hall getting ready to go to the airport meant my noisy little family wasn't an unexpected disturbance.. The gated.parking lot gave us a feeling of security. Cozy, clean room, and the windows open, allowing a little.fresh air in.

Our room.was.toward.the middle of the hotel, and we had access to just a staircase. An elevator would have been very helpful. COVID is technically 'over' but there was no coffee, and the restaurant was shut down. No working air vent in the bathroom and the bathtub stopper was.missing.

Very comfy bed. TV and internet worked well. Good to have a little store as the restaurant was closed..

Night staff behaved like he didn't want to be there. Answered questions adequately with no real amiability and no eye contact at all for each of the 2 separate stays I made within a week. Shower sprayer handle had a piece missing. Maybe have a second delivery menu for something besides. Pizza stuff (like something Asian or American fare).

The staff was super nice. I got to the hotel really late, around 1am. I had an issue and Gael (apologies if I misspelled her name) was super nice and went out of her way to help me out until I could get everything straightened out the next day. The gal that was working during the day (Jasmine, I think) was aware of the situation and was also super helpful. When there was an issue with my debit card upon checkout, she let me go on the honor system that I would make different payment arrangements when I got back to LA. Not a lot of hotels would do that. I really appreciated all their help.

There was nothing I can think of that I didn't like.

Friendly staff. I find the staff always sets the tone of the stay. The bed was beyond comfortable. The desk was just the right size to be able to do my work in the hotel.

The restaurant was closed. I like to be able to do everything in one spot. So, if you all could get the restaurant open again, that would be great.

The room was comfortable, probably above average for a Red Lion. The parking lot has a gate and seemed more secure than most motels.

They charge for parking, $10 per day! Granted, we had expensive stuff in our truck and were happy to pay for the security, but still an unexpected charge.

I absolutely love the quality and how very clean and neat the entire hotel was. The front desk personal was kind and handled everything professionally. The beds are super comfy and enough pillows are provided. I will stay here again or any other time I am flying in and out of Portland, OR. A+++

There isn't one negative thing that I would say.

You cannot compare my '5-star' review to a Four Seasons or anything like that, but as a value resort, it more than met my needs. It was very close to the airport, had a free shuttle, and most importantly, accommodated me and my dog for the night before we continued our journey the next morning. In addition, the staff was very friendly and accommodating of additional needs.

I wanted an affordable airport hotel for a one night stay. I noticed it would have had a higher number rating but for amenities which I didn’t need. It turned out to be a great deal- clean, comfortable, and with staff who really cared about my needs. I was able to buy cereal and milk in their food kiosk, which was perfect for me.

Proximity to the airport and the price.

There was not enough room for the bathroom door to open up, I had to squeeze by it to get in. Although, there’s nothing really you could do about that. However, when I went to get a cup of coffee, the coffee pot was empty. This was in late morning, probably around 1030. It was no big deal, because I was going out to get coffee anyhow.