Holiday Inn Express & Suites - Portland Airport - Cascade Stn, an IHG Hotel

The shuttle bus to PDX airport was very convenient since I had a very early flight. The hotel was quite convenient as it was close to the bus stop of MAX shuttle(on behalf of Red line MAX shuttle which is undergoing a renovation). The nearest bus stop is Mt. Hood. I even used the shuttle to get to the shopping area (Old Navy, Banes&Nobles, Banana Republic factory, etc. )from the hotel. It was only one stop away from Mt. Hood called Cascade.

I found the cloth chair in my room to be dirty with food leftovers and some hair on it. Even I cleaned it myself, I no longer wanted to sit on it. I wish they had a cafe or a restaurant in the hotel as there was no where decent to eat around the hotel.

I loved it!! It is elegant, modern, clean, has a practical room layout & room amenities, fancy lighting and fixtures, cool blinds, pool, fitness center and market for a quick snack or microwave meal. The breakfast bar, free shuttle to the airport, everything!

The remote control for the TV was a little weird. Once you selected a channel from the guide we needed to turn the TV off in order to pull up the guide again to pick another channel. Could be user error, but could seriously not get the remote to back out of a channel. unrelated, the address for the hotel in Door Dash is incorrect.

The Hotel was was clean, bright and felt safe. I liked the fact that it was close by to a Target, Dutch Bros and Starbucks. Priorities! LOL! ;o)

The breakfast wasn't that great. When I went at 4:30am there wasn't any warm food, it was only fruits, milk and a microwaveable cheese omelet. It wasn't the best breakfast, but it's probably due to Covid. Ugh! I wish the pool had been open, but it's closed because of Covid too.

Room was clean and comfortable.

Morning breakfast was poorly refilled. Came to breakfast at 0915 am and there was no entrées left prepared. Was told that breakfast was closing in 5 min... I said 15 min at 0930. Came 0830 the next morning and nothing left cooked but bacon. Orange juice was water..no coffee...poorly managed. HOLIDAY EXPRESS you could do better. Had a great breakfast in Pascoe, Washington at Holiday Express for 2 days before. Certainly could compare the difference in quality.

Very modern, clean, easy to navigate floors, halls, eating area, etc. did not feel cramped like Homes2Suites were we had also stayed for 3 nights. you did not skimp on building footprint to cram into a two tight of real estate!

well done faculty construction, furnishings, and for a 3 yr old property in top co diction everywhere.

The staff is very helpful and friendly. It's walking distance (although relatively dark sidewalks at night) to many restaurants. The MAX light rail station is only a few hundred feet from the front door. I was flying out on an early flight the next morning so I took my pickup to economy airport parking, took the parking lot shuttle to the terminal, took the MAX back to the hotel. That was fun and easy and made the morning departure super easy. However, the hotel shuttle driver had offered to follow me over to the economy lot and bring me back so I didn't have to go through all that. I just wanted to. The shuttle to the airport at 5 am went seamlessly. They have Keurig coffee maker in the room. The building is well built: quiet, clean, efficient. They have a good selection of junk food...especially good selection of nice wines in the hotel store. What's not to like?

The breakfast buffet was a good value and tasted good. There was enough variety to meet most taste preferences. The location was great for all the areas we were visiting. The close proximity to restaurants and shopping is excellent.

My only suggestion would be to add an extra towel bar in the bathroom. If I was traveling alone, it would not have been an issue, but with two people in the room there isn't an option to hang the towel to dry for more than one use.

Decent breakfast to get the day started. Simple cheese omelet, orange juice, coffee with half & half, just like home. We fly in late evening so something close to Portland Airport is needed with a comfortable bed.

The shuttle from the airport stops running at 11:00 pm. This is not conducive for us since our flight arrived after 11:00 pm. We needed to get alternative transportation to the property and we weren't aware of this.

Breakfast was more than adequate - quite good!!

One room that we were given (but asked for a change of room) was on the 1st floor with a shade that was see-through and had absolutely no privacy. Plus it didn't have a blackout shade (which the room we switched into had). Additionally, the shade was torn and made the room look like it should have been renovated prior to offering it to us or anyone.

We had to find a hotel close to the airport after our flight was canceled late at night (11pm). 2 Queen room was very spacious which included a working desk & chair and a long bench enough to rest two suitcases. There is a shuttle service (to be booked in advance) that was very helpful going back to the airport. There was a MAX stop in the visible distance that could have been alternative transportation to/from the airport. Target in walking distance (3-5 minutes) in case of urgent shopping. Breakfast was included in the price (very nice). The indoor swimming pool was a nice surprise for my kid. There was a guest laundry facility that I would have used if I had known about it sooner.

Nothing