OMG they didn't have food for breakfast because their delivery truck never came.Ok, but they should have petty cash, or back up food source. Breakfast is important whilst traveling. They tried by putting out what they had on hand, but it was a total fail and disappointment 😞 That being said everything else was impeccable and staff was knowledgeable and friendly. The facility was very very clean.

No food for breakfast ( no eggs. Bacon toast etc.) They did have dry products such as cereal etc. And the coffee was good, but now we have to head out and get breakfast

The beds were comfortable, the bathroom was spacious, the breakfast area was kept clean and well attended to. The staff couldn’t have been nicer- especially Thea who answered my questions on the phone and then checked us in. We were there for our grandson’s baseball tournament. The Millcreek Mall is huge and right there.

The breakfast was adequate but I would have liked a choice of wheat bread or bagels and my husband thought there should be something different than scrambled eggs and sausage patties every morning.

Great location. Close to the mall, restaurants, everything that you need if you are travelling.

The only issue was not about the hotel, but behaviour of guests and their children. Parents should not allow their children to run up and down the hallways, creating lots of noise at any time of day or evening, and then defend the behaviour. Lots of sporting events happen throughout the year, which is a fun time for families and teams, which I can appreciate. BUT, parents should be instructed that they are staying at a hotel where there are others guest, NOT a recreation facility.

Clean. nice room layout.

There were 3 mattress brackets that stuck out 3-4 inches from the bed that were right at ankle height — OUCH! the shower was very pretty but not practical. It was narrow to begin with, then they added a narrow shelf for shampoos and such, as well as shampoo, conditioner and shower gel dispensers. All necessary but all at the perfect height to WHAP your elbows and arms on while trying to bathe or wash your hair. These features made an already narrow shower stall very impractical. Plus the sliding shower door would not stay closed so everything on the floor got wet.

We loved the pool! It was perfect for our 2 young swimmers! The BIG bonus was the pool being open till midnight! Everywhere you go they close at 9 and you never get a chance to swim in the pool! My husband was also a big fan of coffee 24/7 since he’s a coffee junky! We were thrilled to find out that check out wasn’t until 12! We asked for a late check out of 1 but I believe we had left by 11! But just knowing we didn’t have to rush in the morning with 2 little kids was a huge relief! Location was amazing too!

We weren’t a fan of the breakfast. We have 2 little kids so getting down there by 9 Was hard but my husband was not a fan of the Sausage or the eggs but overall I was just happy to have food for our kids in the morning to start out our day!

Location is fine, right off the highway 79 , plenty of parking, Mall and restaurants very close good size tv

Someone next door or near our room smoked cigarettes and pot It was very noticeable and unpleasant we notified the front desk that evening and were asked if we want to change rooms. It was getting late and we were all settled in, so we declined. She then said that she would come up and 'check', but we waited for her to come up to the room, but she or anybody else ever showed up. Disappointing! Now in retrospect it makes me wonder if the hotel has any kind of security person todo that sort of service? WHAT!! your response must be a JOKE!!!

The front desk staff is very welcoming, helpful and very friendly! They were always willing to help us with anything we needed. The cleanliness of this hotel is a 10! This is by far the cleanest hotel we have stayed at in years. There wasn’t even dust on anything including the corners of the carpet. The housekeeping staff were very accommodating and very helpful and friendly as well. There isn’t one thing we didn’t like about the room, hotel or staff. The front desk manager was top notch. You can tell that she has high standards and works hard to ensure each guest has a great stay. The customer service was excellent! We will definitely stay here during our next stay in Erie.

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The hotel was very clean & nice smelling. The staff were all very friendly & helpful. The location is perfect for shopping in Erie & the price was just right.

I like everything about the property. I would suggest another waffle machine in the breakfast area & also a tip jar for the workers. All the girls were working hard to make sure all the breakfast items were full & stocked & that all the tables & counters were clean for the guests. Exceptional service!!!

The rooms were very clean. I felt very comfortable and the front desk staff were very friendly. The location is close to shopping and restaurants to stay busy while in the area!

The fire alarm system went off during the night. Thankfully it was a system error and not a major emergency. The staff were very professional in explaining the situation and helped put the guests at ease!

Spouse n kid got the free breakfast. I didnt bc im not a breakfast person. The staff was exceptionally friendly and helpful. This was second time staying there.

Everything was great but heated pool was bit cold..lol otherwise all was great.