Staff was very friendly and the facilities were clean. Drinks were mixed well and bartender was great. The pool and whirlpool were very well maintained and had a great temperature. The hotel is close to a lot of shops and restaurants which made things very convenient.

The bed was noisy everytime you moved. It squeaked and it did wake me and my husband up a couple times when one of us moved. The pressure in the shower wasn't horrible but also wasn't terrific.

Restaurant was excellent as were the waitresses. Breakfast was a 10/10. Pool/hot tub facilities were good. Room was clean. Stayed there before and would stay there again.

Liked the pool and hot tub but they but need some attention/cleanup. Interior of the hot tub looks like it needs a good cleaning. Towels at the pool were paper thin. If you're staying for a few days at the rate we paid there should be enough clean towels and toilet paper to last the length of the visit. Not completely thrilled with the lack of housekeeping. It's not necessary to change the sheets daily, but there has to be a better way to distribute clean towels other than standing in line at the front desk or tracking down a housekeeper.

The hotel is close to restaurants and shopping and gas stations.

Our check-in experience was not handled very well. We arrived at 2 pm and attempted to check in. We were told the room was not ready and to come back at 3 pm. When we returned at 3 pm the room was still not ready. We finally were checked in at 3:30 pm. At not time did any staff member tell us why the room was not ready or apologize for the inconvenience. Luckily there are many hotels at this particular location.

Breakfast was fine. Front desk people were awesome. Nicole, Delight, and Lisa!

One day the waiter wasn't very good. We waited a while to be seated while he talked. He took things from table when we weren't done eating. Wasn't attentive at all. This was our only negative with our stay.

I loved how clean it was! I am one to flip sheets and mattresses to check ! The hot tub was everything that I imagined, it was such a great experience.

The view I had wasn't the best but everything else was great

All was fine until I checked out and the staff couldn't sign me up for hilton honors so I could get credit for that stay. They never asked when I checked in

Location, nice hotel, staff was really nice, beds were comfortable

They need to clean under the bed besides that everything was fantastic

Great location, near everything in Erie. Junior Queen Suite is perfect for a large group, fits 6 people easily! Beds very comfortable and pool was a hit with the kids. Very quiet, couldn't hear rest of our group's kids in the room next door unless the rooms were both open.

carpet has some tape on it, but really not a huge deal for us traveling with 3 adults and 8 kids. my room smelled like man's cologne, but at least it wasn't foul smelling

Cleanliness, location, staff and breakfast. I had one of the BEST omelettes in my life at this hotel.

Hot tub was not clean. The tiles and grout were dirty, the water was not clear and the water surface was thick with foam.

Great location, nice decor. Friendly staff and good breakfast

The shower was a small hand held spray. Very tricky to use and with the shower curtain being cloth, all the water was on the floor. The beds were very soft and we woke up with sore backs. You can tell the furniture was modified for covid safety. The chairs were missing from the room.