I truly enjoyed the privacy and no disturbances or loud noise. The bed was very comfortable and I was able to get peaceful sleep. I like the options of having shampoo, conditioner and shower gel conveniently available to you in the shower, in case you forgot those toiletries at home. That was a very nice touch.

There were minor things like the carpet and the sofa in the room which looked dirty and uninviting to sit on. There was left over food in our fridge when we arrived to the room but we just threw it out, and when we arrived, the front desk agent was not present because he was sleeping. Other than that, the overall stay was pleasant.

Very convenient location and a pretty good selection at breakfast. Always very clean rooms and plenty of space. Nice pool, too. I like the fact that the hotel is very close to everything, but not on the actual strip that holds the mall and such. The staff is always so kind and accommodating.

I enjoy this hotel, but every time I stay its a long weekend trip. On Sunday our keycard always gets deactivated and we have to go down and have them reactivated. Happened the last 3 times. Also, the beds are VERY firm.

The staff was amazing&friendly. Access to a clean gym 24/7 was amazing. Machines and equipment with clean with clean towel as well. Access to the indoor eating bar and front desk service 24/7 as well. Breakfast is included with your stay and it was amazing! Hot food, eggs,pancakes, sausages and more! Room was beautiful as well with a large bed with a extra living room space !!! Clean tables, showers,floors and counter sink. Love the rotating TV in the room, can watch it anywhere you are... Quiet hallways and clean Elevator... Great location, will recommend to everyone to stay. Lobby setting so inviting with access to computer & phone pod location throughout to make it easy to work on the go. Floyd who is the hotel staff host is so amazing and made my first time a blast!!! My husband & I will definitely go back. Thumbs up from the both of us. This is definitely a 10 for me!!!

I love the location! We came for our anniversary and the hotel was within 10 minutes of all three of our destinations. The complimentary breakfast was more than expected. Not only were there your standard items of bagels, fruit and cereal but there were eggs, potatoes and sausage. Very nice way to start the day! The room was spacious and clean The only thing I noticed is that there were no free bottles of water like I’ve had in other hotels. Not a deal breaker for me, just something I noticed. This was my 2nd stay at this Hyatt and I honestly won’t stay anywhere else if I’m traveling to this area.

Friendly staff, good cleaning, spectacular breakfast, there is an omelette, hamburger, pancakes, banana, orange, apple, many things and I thought it was great!!! very complete!!! lIn the bedroom the tv moves to the bed or to the sofa! very cool, and i love the gym!!! It is complete and all new! I have pictures and there is still water in the exercise room, congratulations on having water so that we guests can train and have water. All gyms in hotels should have water either in bottles or in a fountain! You are to be congratulated

everything is OK

I love the late check out time which is 12pm instead of 11am like other hotels! The pool also opens early and close late at 10pm. The included breakfast was great as well

Only thing I can say is that it was a new employee working who had no idea how to add my purchase to charge it to the room. Waited 20mins for them to try to get it right. Otherwise this hotel was perfect

Everything staff was amazing

Pool needs work, water felt very dirty and very oily, it's needs to be well maintained it's small but kids love it , also it would be nice if it was heated just a bit since it's freezing water not as much but it's cold, my daughter was shaking the fact that it was COLD but they still had fun 😊

It was cheaper, and close to the pool tournament at the Expo Center. At check in the desk worker was great. Staff was helpful.

The room was small and I believe it said it had a kitchenette, but didn't even have a microwave. Ever since we stayed at the Residence Inn one year nothing has compared. Then breakfast wasn't the best. I myself didn't eat much but from what everyone was saying the sausage patties were like jerky and the links weren't that great either. There wasn't any bacon or a waffle maker.

The room as modern, clean and well-lite, spacious. The breakfast was nice even with the usual COVID restrictions on hot food - the hot Jimmy Dean breakfast sandwiches were a nice option. The coffee was good, and the kids really enjoyed the juice and bagels too. The hotel lobby was always clean and neat. The flat Pet Rate was VERY much appreciated. It saved us from having to stay at a Motel 6. Thanks for a great trip to my daughter's wedding there in Philadelphia!

The hotel was great. We didn't like the city train system. It was very poorly marked, and it was difficult to locate train stations - but not impossible. Helpful train staff and passengers The downtown area was a fantastic restaurant experience at Reading Station.

The room was clean and spacious. Loved the walk in shower. Breakfast included a plus. Discounted if booked on line.

Breakfast was adequate except the pancakes were hard and dry on edges. Unable to cut with knife. Not edible. French toast would have been better. Everything else was satisfactory.