The property was immaculate. It was a very convenient location and had all of the amenities I needed. I became sick during my stay and was unable to leave as scheduled. The staff went above and beyond to make sure I was taken care of by extending my stay by one day undisturbed. Unable to leave my room, I had deliveries made to the hotel to make my stay more comfortable (medication and food). The staff made sure to deliver my orders to my room since I was unable to leave. All health precautions were taken by all. I will definitely stay here again and highly recommend it to anyone traveling to Philly.

Absolutely nothing.

We were there for a concert at the Wells Fargo Center which I could see from our window, so proximity was good. Clean and spacious room. Beds were comfortable.

Had to pay for parking which is ridiculous since the room wasn’t cheap. Most hotels offer free breakfast , this one did not. They had a restaurant downstairs which was good but you could only get certain things at certain times, pretty inconvenient. Not a lot around the area .

This was our second time staying here. We wanted to spend a few days in Philly and see a basketball game, so we chose this hotel based on location, cost, and because we stayed here for a wedding before and really enjoyed it. It is clean, it feels like a higher end hotel, the staff are friendly, the rooms are beautiful, and we think the price is reasonable. We made a mistake with our booking and didn't realize it until we got there. The front desk agent (he could use a bit of work on being more personable and not so scripted), he was able to get a manager to fix our issue for us with no extra fees which we really appreciated and is the reason we would absolutely come back again for our next trip to Philly.

Sometimes the front desk staff seem too scripted and not as personable... but they are professional and that is the most important.

Very clean hotel, elevator can only be accessed by a key which is a plus!! Very close distance to all the stadiums and casino!!

Mini fridge in room didn’t work, staff offered new room but we didn’t wanna switch for one night so we made due with the ice from the ice machine… more of an attention thing being my girlfriend has type one diabetes and needed to keep insulin cold(OTHERWISE THE PROPERTY IS PERFECT)!!!

The hotel and staff were great. Room was comfortable and very clean. Check in was a breeze

The Bistro. The simple fact that they think it's ok to invade my privacy and step on my civil liberties as an American and human is unacceptable. This is the ONLY reason I didn't give a 10. The Bistro thinks they have the right to check a person vaccination status in order to eat in the Bistro or not. To be treated like a second class citizen is unacceptable. What I choose to put in my body is my choice and my choice alone. I will NOT be pushed or BULLIED into doing something to calm someone else's fear. The food was ok at best and WAY to expensive. $36 for 2 cheeseburgers and 2 Pepsi is crazy.

The staff was very friendly and accommodating. They were very knowledgeable about the area and how to get to and from the stadium, which was the destination for our concert and the reason we chose the hotel.

It would have been nice to get complimentary breakfast, but it was helpful to have a Starbucks in the lobby to meet our breakfast needs. Also, my pull-out sofa was not the most comfortable but was sufficient.

The staff at the restaurant both for dinner Friday night and the breakfast Saturday morning was fantastic! Very friendly and accommodating! Food at the restaurant was well priced and good. The room was clean and comfortable and I am very picky. Great location if going to the arena. We would definitely stay there again!

Everything was good!

Perfect location for special event venues nearby such as Lincoln Financial and Wells Fargo Center. Front desk staff very warm and welcoming and helpful! Special mention to manager, Matt G., who was so helpful in answering my many questions before our stay!

no dislikes

The staff, location, room conditions - all excellent.

The cost is pretty darn high, especially when you show up and get told that parking is extra on top of the already rather pricey room cost. There are a million empty parking spaces outside the hotel...

I'm an avid backpacker and have spent many nights sleeping on the hard ground. The sofa-bed was one of the most uncomfortable things I've ever slept on. I highly recommend you offer customers a mat, pad or something to make that a usable sleeping surface. Otherwise, listing the room to accommodate more than two people, is false advertising.