Booked two connected rooms. Beds were clean and comfortable, and that's coming from a germaphobe! The bathroom had a few rusty yellow stains though, mostly cosmetic, probably results of age. Overall, the rooms were pretty well maintained. It was mostly quiet for the rest of the evening aside from some young children running in the halls. But that stopped by 9pm. Hotel offers plenty of parking spaces! Would consider returning.

They were experiencing technical issues with their computer system earlier in the day and so check-in took a while when we arrived. But to be fair, they looked to be understaffed. The young girl who helped us might need some more training, but kudos to her coworker that came to the rescue - multitasking between two groups of people checking in.

Hotel in decent shape, room was bigger than expected. Lady at the lobby was discreet and polite.

During breakfast hot water ran out in tea thermos and I was left without tea. When I asked the waiter could he fill it up, he mumbled something and nodded. Yet nothing happened within another 15min. I lost patience and left. While some good half an hour later checking out I thought maybe water it's not that big deal to boil some water. But no, unfortunately it must have been more important things scheduled.

The property was recently renovated - in Facebook t some remaining renovations were still ongoing. As a result, our room and all other public access were very clean and well-maintained. The staff were very helpful and generous with your time.

The location is somewhat distance from Providence although there is good freeway access. It seem to me that the hotel is located in a predominantly shopping centre, fast food, warehouse area so there was good access to all of those amenities. Unfortunately, it’s did seem rather dowdy in the general vicinity.

This hotel is centrally located in Newport. We were able to check in early. Loved that dogs are allowed and there is a great walki g trail to walk the dog behind the hotel. Also, there is a super market, starbucks, and liquor store behind the hotel.

It was very pricey when we booked especially for a Hampton Inn. It would be nice to have the shuttle included with the cost of the hotel.

Definitely one of the benefits was much appreciated was the Transport Van drop off every hour to downtown Newport - That was such a definite Plus so convenient and helpful as parking in downtown Newport is near impossible.Also all staff were wonderful. Breakfast also good. Liked the ice water always available with berries or cucumbers or lemons very refreshing.

The staff were so friendly. The location was convenient. Our room, the pool, the gym, and breakfast area were always very clean! The extra seating was amazing- they had a nice half couch type thing, a computer chair, and two ottoman type seats that you could move around where you needed. It was brilliant!!!

I wish they'd invest in new pillows. They weren't dirty but they were so lumpy and flimsy.

great location, friendly staff, clean & comfortable room

No fresh cut mixed fruit on our 2nd day (Sunday). Some of the bakery items did not seem as fresh as they should be. No plain (no added sugar) oatmeal or yogurt or soy milk was available. Even the cream cheese was strawberry flavored. A bit less sugar on the menu would be appreciated!

Easy to walk to stores and a few restaurants.

That Booking.com had not informed the establishment that my brother had already paid for my stay; if he hadn't noticed it when we checked in, we might have paid twice. That is on you, booking.com. Check your bill.

The Breakfast was more than we expected. The taco egg was delicious, The next day the scrambled eggs not so much. Everything else was perfect.

Not getting room service automatically. You needed to ask for the room to be serviced. Otherwise, it was not a problem.

Breakfast was very good, generous and varied, staff excellent, shower/bath very clean, nice toiletries, and room clean and neat with comfy pillows and quilt. Free newspapers were great too!

One suggestion - make 1 or 2 of the lights in the bedroom dimmable.