I loved the location since it was within walking distance of the things we wanted to see and do. Also, there are lots of restaurant choices nearby.

The only issue we had was that the balcony room that we reserved weeks ago, for four nights, was given to someone else. Someone at the hotel locked our 4 night room to give to someone else for one night. Why would you give our room to someone else when we reserved for four nights and the other person stayed just one night? That was a major problem for me and almost caused us to leave and go to another hotel. If it were not for the wonderful girl at the front desk that arranged for us to move to a balcony room the next morning, I would have been very unhappy and it would have ruined our stay. While our visit was off to a bad start, the staff rose to the occasion and was excellent for the rest of our stay.

Location was close to everything. Room was nice and large. Continental breakfast was delicious. Staff was attentive and friendly. Games in lobby were a nice touch.

Heavily perfumed lobby/elevator. Room was very hot on check out day (E3 error on thermostat). Booking.com site said we would have a room with a balcony - but we did not have a balcony.

The staff were welcoming, friendly, and accomodating. The room was cozy & quiet. The shower was Spa quality! 'Slept comfortably. Don't miss having a drink at the bar - The Pimento Cheese Plate is excellent! Hot Grits & Toppings on the breakfast bar made my day😋!

Very convenient location and very accommodating, friendly staff.

Has some trouble with the room electronic key card and had to make multiple trips to the front desk to resolve.

Location and breakfast were great.

No luggage rack in room. Hard to keep suitcase on floor. No ice maker to bring ice to my room

The best hotel I’ve ever stayed at in my life. I usually don’t splurge on expensive places but I’m so glad I did. Was so charming and quiet and the perfect place for my baby moon.

So welcoming and inviting and very beautiful on the inside Loved the valley parking so we didn’t have to stress about it

Location, freshness

Unexpected, unanounced charges. Lack of breakfast (one that is included is no more than a coffee with pastry).

Staff was very nice and helpful , loved overall vibe and very comfortable beds. We enjoyed the light breakfast that was provided .

The location is great.

Room was a little cramped.