Extended Stay America Suites - Rock Hill

There is no breakfast so I don't know why it say it is.

I have asthma and the halls was very smoky. The first night on the 2nd floor weed and the next night on the 3rd floor heavy cigarette smoke. When I brought it the the front desk attention I was told it was nothing they can do about it. I had a asthma attack the second night because the hallway was that smoky. I ended up not feeling good all night so the stay sucked

Friendly staff, comfy beds, helped us out so much! Ben, Elle, and Ahmad were so nice!

We did see a few roaches. There was one in the toilet when we checked in, one on wall in the hallway, one on the wall in our room when we started cooking a meal. Didn't make a big deal out of it because it's an extended stay and I know people bring critters with them. Just need to have exterminator in as soon as possible so it doesn't cost them business.

Overall best value. Room size fantastic, bathroom size great, very clean, staff polite and accommodating. I've been here before and will continue to come back when in town.

If I had to complain it would be that the air conditioning did not seem sufficient for cooling the entire space, HOWEVER, I am a very hot natured person, so for someone else it may be perfect. The pillows I remembered being more comfortable from previous visit but I could be mistaken.

bouThat the house keeping kept my 50$ pillow my 2 new pans I Bought and my shower chair. I went back a couple times and called and they still denying even seeing it. And I know their lying because I went back same day I checked out and the house keeping was already gone. So angry that I stayed over a month because I became homeless and have this happen its not right🥺 it should have been comped some how . that's my opinion

(I wasn’t aware of a breakfast being offered, nor did I see any evidence of one set up.) The room surprised me by having a kitchenette 👍🏼

After calling the desk about excessive noise from a group of girls (late teens/early 20’s) running the hall -talking loudly, yelling, laughing, slamming doors…from 10:30 until my last recollection of 2:45am. It was reported by me, and I’m sure others, especially from a family down the hall with young children. Although it was reported, this disturbance continued. I received very little sleep that evening, and faced a 500+ mile trip the next morning. I do not fault this facility, but the lack of staff (security?) intervention.

clean and comfortable bed and bath.

as a single woman I was a bit concerned when I arrived and there were 4 or 5 men hanging around outside on their phones. I was also a bit taken back by the two woman who left through the lobby when I arrived.

The room was bigger than I expected and the bed was excellent. In fact I shared with my family if I could would love to have the mattress at my home. Didn't do breakfast. One draw back the coffee was very weak. Ended up at the McDonald's for our coffee.

I love my coffee the first thing every morning and if you can improve on that, would be worth another visit there.

Excellent location! Close to restaurants and stores; friendly professional staff; spacious suites with large bathrooms; lovely kitchen with modern amenities--microwave, stove, refrigerator, etc; clean, comfortable beds. Enjoyed my stay. Will book again; highly recommend!

Room was as pleasant and enjoyable as all other stays i've had at this facility. The breakfast was still not being offered due to the COVID 19 protocols still in place, and the bed was very comfortable.

There weren't any things during this stay that I would have preferred to be different. I appreciated the steps that were taken to ensure comfortability and awareness. Continue to do the things you are doing and it will be nice always.

My room was spacious and very clean , the willingness to help from the staff with any questions! How they all work to together to maintain the property!! Just everything was exceptional ! Awesome crew !

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