Comfort Suites Airport Alcoa

The breakfast was good! And the times that breakfast is available are very reasonable! Also the pool is heated and very nice.

If you have to travel around the area you need to find another way to go than trying to turn left from Cusick Road onto 129. You will sit there for ever before you get out. Also trying to turn left from 129 onto Cusick road to get to the hotel is a nightmare. Re route your GPS to come into it on a different road.

location

their shuttle bus was parked in the unloading/loading zone at the front the whole time, very inconvenience for the guests. when we checked out I asked front desk guy(Jason), he said that the owner wanted it parked there. he did moved when I asked him to, my mother in law is disabled and it was very with the bus parked there I think you need make your comfortable, not the owners. The hotels are open due to the guests thank you

Friendly staff, clean room, comfortable beds, good breakfast, great amenities, heated pool/descently warm hot tub, and great location

Only thing that could have been better is the chemical balance in the pool/hot tub, could have used a cleaning and chemicals in the hot tub especially, hot tub could have been hotter

The room was comfortable, the localization of the hotel, it was very close to the airport, very easy to get there, it was perfect beacuse 2 days ago I lost muy flight trying to get to the airport from Seiverville!

The breakfast was too basic: the juice machine was out of service when I wanted to take a glass of juice, after that I saw it was fixed with a tape! Very few options of breakfast, no one was there to help. It was 7 am in the morning, I presumed someone had to be there!

The room was spacious and clean. The staff was friendly and responded quickly to requests. The lobby/hallway area smelled really nice. I have noticed others have no smell or are just blah so this got my attention every time I walked through the building.

Pool and hot tub were closed and I was looking forward to those very much. I understand pool was being switched over to salt water system but the hot tub wasn't being worked on and the first two days I was there no one was working in that area at all so I would have appreciated being able to access the hot tub at least. I could not reschedule the timing of my stay however so....

I like the housekeeping it was excellent the front desk agents were excellent the facility was excellent the location was excellent I liked everything about my stay it was wonderful

There was nothing not to like everything was great the breakfast was great I just enjoyed my stay

The employees here are always very kind and I love the location 😊

The room I was in this time had some flaws(things that could be fixed) rooms that I've stayed in before like when I was here last time they was in better condition plus more comfortable beds as well. But other than that it's been a good stay.

Super friendly front desk staff. Clean rooms. Accurate heat and AC, which is very important to my sleep. Nice selection and plenty of pillows. Larger room with sitting area between beds and shower so I could shower in the morning without waking my husband. Husband heard some plane noise but it was not disruptive to sleep.

Some isolated minor wear such as doorknob having been smacked into wall by irresponsible guests, which had been repaired. Otherwise looks pretty new.

The location was great! This was the largest room I have had in the Maryville area. It is near all the eating and shopping areas and Starbucks within a stones throw. My flight landed at midnight and the night auditor gladly picked me up. They are so accommodating. An added bonus is they have purchased a new Mercedes transit van to shuttle folks back and forth.

There was mildew in the shower caulk and no tea products in the prepackaged condiments in the room.

I loved the size of the room. The front desk and housekeeping were helpful and great I loved the accessibility to restaurants. I appreciated the complimentary breakfast.

The hot tub and pool. Both need a fresh coat of paint. The hot tub heating system need to be checked.