Reasonably priced property just off the strip in downtown Gatlinburg. Quick shortcut thru a parking garage next door and you’re right on the main strip. Rooms feel newly updated. Beds and pillows very comfortable. If you have a ground floor room, you can back up right to your room to unload. All rooms have a small patio or balcony area to get outside, limited views though (parking lot/pool areas). Sink area both inside and outside of bathroom. Fridge and micro provided.

Overall quiet although ac unit cycled on and off so a travel fan was helpful to create a more consistent background sound.

Location excellent, nice big and comfortable room. Loved the fireplace (gas logs). Fridge and microwave in room expand your options. Close to the Ober Gatlinburg cable car up the mountain.

Just a continental breakfast, nothing hot.

Quiet, clean and private... perfect for couples.

We could hear the people above us walking around and asking us up in the middle of the night and trash truck at 3 a.m.

The comfortable mattress and bedding. The fireplace! Fluffy towels. Can walk everywhere

Low water pressure in shower. Quality of continental breakfast was mediocre.

The beds we’re comfortable, pillows okay, could have been better though. We liked the room menu and how they did the pickup of dirty towels and trash then dropped off what we requested from the menu. Within walking distance to many of downtown Gatlinburg shops, restaurants, and attractions.

The room lighting was very dim with no option to brighten the place up, making it difficult to see. At least the bathroom was brighter. The outdoor furniture on the 2nd floor at the breezeway was nasty so we didn’t use it even though it was a nice day.

everything was great, bed was very comfortable. the only negative i can think would be parking, or lack of it, but in hind sight, there is nothing more that can be done as far as that goes. would highly recommend staying there!

Very large, updated room in a convenient location that you could easily walk to everything in downtown Gatlinburg. right next to Ober Gatlinburg tram station.

outside was a little rundown, but they are in the process of remodeling. Breakfast was basically cereal, pre-packaged muffins and yogurt. They asked for a $100 cash (or CC) incidental fee on top of the room fee that we had already paid when we checked in. the mattress was too hard and the A/C kept kicking off. we had them work on it the second day but then the weather turned cooler so it wasn’t as much of an issue.

Loved the fireplace

Lighting in room. Too dim

It was close to the things we wanted to do while visiting Gatlinburg. The outdoor pool area looked very nice. Beds very comfortable and the remodeled shower was beautiful. Staff was so nice and their to go breakfast simple but all we needed to hold us over for our lunch we had planned each day.

our room had been remodeled only thing that I saw that needed to be done would be new doors into the room we were staying in. It had some Dents and chips normal wear but inside better lock and maybe extra tan to open to keep someone from coming in. I felt safe but a little extra measure never hurts.

Very convenient location, great swimming pool for adults and children! Absolutely amazing staff!! ❤️ I will book with this hotel every time in our future travels to Gatlinburg TN! Grab and go breakfast every morning and free parking is a bonus!

If I have to list something the Only inconvenience was the ice machine was on the third floor rather than first and third. And we were located on the 1st which we prefer. No complaints other than that! No biggie either!