Hampton Inn & Suites Nashville/Goodlettsville Tennessee

newer and clean. plenty of room for us.

the pool room was too cool and the water was to cold to swim in. we got down to the breakfast room at 9:00 and they quickly closed the doors right in front of us. we had to talk to the people behind the desk before they would open it up for us to eat. then as soon as we filled our plates they closed it up again. obviously they don’t care a bit about customer service!

We loved EVERYTHING!!! The coffee bar, the breakfast each morning, the pool, the specialty bar where you could buy snacks....and the rooms were especially nice! I loved the sliding doors in the rooms and the beds and bedding were sooo comfy we slept like a dream. We didn't want to leave there!!

There was not one thing we didn't like about our stay. I do not think Hampton Inn could improve in any area that I could see.

If you turned on the water at the sink in the bath room water went all over the sink and floor. I called the front desk and complain. I was told someone would come up and repair it or I could tighten it back down myself. The Shower curtain was dirty it had old soap stains on it that looked as if some had taking a shower and their form soap was was dried on the shower curtain. I was now a guest and a maintenance worker! Then was was over charged for items I did not have on my bill. What did I like the Bed was nice after I clean them both and breakfast.

The Maintenance worker I was asked to be and the over charge for service items on the room that I did not have, I booked my room after conferring my location. I was told she would not give me a receipt for the room at the time of check out because I of how the room was booked.

One desk staff person was unprofessional when dealing with 3rd party. Regardless of who was in error, there are ways of speaking to person who Paid for bill. If do not know the protocol, say it in a tactful professional manner.

One particular staff personae hoo All Staff PR training

Comfortable bed, location good, pleasant area Convenient to restaurants and gas stations. Plenty of parking.

Not a fan of the slider door for bathroom. It was noisy and not private. More space was needed between foot of bed and desk area. Space seemed a little cramped

It was very clean, friendly staff, and a great location just off of the interstate. We also like having the included hot breakfast in the morning.

The only thing that would have been nicer is if the room would have been just a bit bigger as it was difficult to walk around in the room with 4 people.

The hotel was easily accessible from the interstate and great location for food and shopping. The staff was friendly and the rooms were clean. The breakfast was nice, and they had plenty of options to choose from. .

Nothing, I have no complaints, slept great.

"I really liked the pool and the breakfast. Best sausage ever!" - our 6 year old son

"Vacation was too short!" - our 6 year old son

Great location with a cute and delicious Mexican restaurant in the plaza adjacent, in walking distance. Great lobby; interior design SO well done. Great breakfast area and buffet.

Pool not heated; booked it to take a swim, but too cold.

The shower was amazing! It had tons of space, great water pressure, perfect temperature, and actual bottles of soap and shampoo!!

The hair dryer lacked the power necessary to dry even my short hair in an adequate amount of time.