Marsh House was excellent - we ate there for breakfast. The hotel was clean and like the water and ice bar on the floor was a nice bonus.

My spouse and I were staying with our child and the full size beds were a little snug - prefer a queen set up. Also the check in process with the car - I realize Nashville is tight but we had to wait a long time to be able to squeeze in to check in and get the car to valet.

I have stayed here 4 times, since it opened. The location is good in that its Central in the Gultch. As well, not noisy nor crowded like much of Nashville. Its attractive, has an attractive restaurant and nice roof top bar. I used the gym. It is sufficient and has a view.

Having stayed here a few times before, I could see wear and tear on the furniture and walls(chips and scuff marks). I didn't see anything that wouldn't be easy to fix. So, fix it.

The staff were great, friendly and informative. The room was spacious for four ladies for a short weekend. Everything was within walking distance. Thanks to Oshane and Nicola at the front desk ( the other front desk associates were also helpful) we were comfortable as soon as we checked in

There was no room within the mini fridge to place items in.

The location was awesome! The water areas available in the hallway is such a great amenity. The box of goodies in the room leaves no one unprepared!

No pool or free access to a pool. It’d be awesome if The Thompson partnered up with The W for a discounted pass to their pool. It was $65pp for entrance to their pool, the closest option to the hotel.

Enjoyed being away from louder, party areas, but close enough to get to all of the hot spots. Usually Ubered, but one evening walked back to the Thompson from Broadway area. Loved the option of nice, affordable, upper-scale restaurant on-site.

The restaurant needs new furniture or existing to be reupholstered. Carpeted areas in most areas need to be replaced.

Very nice and accommodating staff, great location in the heart of the Gulch. Updated modern contemporary decor. Out room was near the elevator, but still quiet. Didn’t use any of the amenities. 20 minute walk to Broadway. Overall would definitely recommend!

Not much!

Beautiful hotel in the heart of downtown, lots to do around the hotel or you can hang out in the roof top bar.

You have to either pay for valet or pay for garage parking across the street. Both expensive, you'd think for the price you pay for the room that parking would be included.

Wait service was excellent. Room was beautiful. Great location! Comfortable beds and showers. Great food in the resteraunts. Fast room service with hot food.

Consier and desk checkin staff was inpersonal. They all could do a better job with smiles and making new comers feel welcome. All other staff was exceptional.

We would have liked a nepresso in our room. Going down for coffee is not fun

I had a flat tire on my rental car. I changed the tire no problem I am 63 and in good shape, and no one offered to help. The two valet guys just sat and talked. I would have tipped them $100 for 10 minutes work! Oh well, I guess that is todays young people. That never would have happened when I was their age.

I enjoyed the Killibrew coffee but I wish the sandwiches could’ve been customized or made to order!

I know it’s not the hotels problem but some of the homeless people were a little annoying and aggressive with their presence and persistent begging!